Manager of Field Services

On the heels of achieving 3X growth , Virginia Transformer is hiring to do it again! We’re strategically building our team for the next 3X growth cycle — a phase that is both intense and incredibly rewarding. We’re highly selective about who joins us, because this journey isn’t for everyone. We’ve been able to grow the past 50-plus years through an unwavering focus on delivering for our customers. We’re more than 6,000 people strong and are known throughout the industry for being an engineering company that makes premium quality transformers in the shortest lead time. A privately held, organically growing company, we thrive on nimbleness, innovation, and tenacity. Join our team if you love the thrill of securing the U.S. electric grid, enabling all manufacturing in the country, and the energy of a fast-moving train. We train hard, grow together, and lead with purpose. Every transformer we build is custom, every challenge unique, and every team member essential. Position Overview The Manager of Field Services will lead and oversee a team responsible for managing and executing field service projects. This role involves planning, organizing, and coordinating field operations to ensure projects are completed efficiently, on time, and meet customer specifications. The Manager of Field Services must possess strong leadership, communication, and problem-solving skills. Responsibilities LeadershipLead and manage cross-functional field service teams responsible for the installation, assembly, commissioning, maintenance, and repair of power and distribution transformers. Oversee execution across utility, industrial, and substation environments, ensuring projects are delivered safely, on time, and to specification. Mentor and develop field personnel, driving a culture of safety, accountability, and technical execution. Plan and execute field service projects, including outage coordination, site readiness, scheduling, and resource allocation. Define scope of work and delegate responsibilities across internal teams, technicians, and subcontractors. Ensure alignment and execution throughout the full project lifecycle, from mobilization through closeout. Technical Oversight & Field Support: Oversee critical field activities, including oil processing (vacuum fill, degassing), dry-out procedures, assembly, testing, and energization support. Support and lead field testing and diagnostics (TTR, insulation resistance, power factor, DGA), and coordinate troubleshooting and corrective actions. Partner with engineering to resolve complex technical issues encountered in the field. Financial & Commercial Management: Develop detailed cost estimates, budgets, and job forecasts for field service projects. Monitor actual vs. planned costs and drive corrective actions to ensure profitability and cost control. Support business development by identifying service opportunities and contributing to proposals and customer solutions. Solutions Customer & Stakeholder Management: Serve as the primary point of contact for customers during project execution, managing communication, expectations, and issue resolution. Act as liaison between customers, engineering, manufacturing, and sales teams to ensure alignment on technical requirements and delivery. Deliverables Risk, Safety & Compliance: Lead risk assessments and safety planning, ensuring adherence to OSHA, utility, and company safety standards. Ensure all field service activities comply with IEEE, ANSI, IEC standards, contractual requirements, and internal quality expectations. Identify risks proactively and implement mitigation strategies to protect project execution and company integrity. Capture and implement lessons learned from field projects to improve processes and execution. Drive standardization of field practices to enhance efficiency, quality, and safety across all service operations. Operations Additional Responsibilities: Perform other related duties as assigned. Education and Experience Bachelor’s or Associate’s degree in Electrical Engineering, Mechanical Engineering, or a related technical discipline (or equivalent field experience in transformer services). 5–10+ years of experience in field service, commissioning, installation, or maintenance of power and/or distribution transformers. Experience with transformer installation, assembly, and commissioning (including oil filling, vacuum processing, and dry-out procedures), field testing and diagnostics (TTR, insulation resistance, power factor/dissipation factor, SFRA, DGA interpretation), outage planning and execution in utility, industrial, or substation environments, troubleshooting and repair of transformer-related issues in the field. Strong understanding of transformer construction and operation (core/coil, tap changers, bushings, cooling systems). Safety standards and procedures, including OSHA and utility site requirements. Industry standards such as IEEE, ANSI, and IEC related to installation, testing, and maintenance. Proven experience managing or leading field teams, subcontractors, or third-party service providers across multiple job sites. Experience coordinating with utilities, EPCs, and industrial customers, including managing schedules, site constraints, and customer expectations. Demonstrated ability to manage project scope, cost, and timelines, including budgeting, cost tracking, and field reporting. Familiarity with service documentation, reporting tools, and ERP/project tracking systems. PMP, PgMP, CAPM, or similar project management certifications are a plus, but practical field leadership experience is strongly preferred. #J-18808-Ljbffr