Retail Sales Associate

Job Description

Job Description

Overview

The CORT Furniture Outlet team is looking for a full-time, self-motivated and customer focused sales associate in West Chester, Ohio . 

CORT Furniture Outlet sells our new and previously leased furnishings at an unbeatable value, offering our customers the opportunity to pay a lot less for the styles and quality they want. 

The Outlet Sales Associate is responsible for selling previously leased and new furniture, providing excellent customer service, merchandising and maintaining the showroom floor, and ensuring a clean and safe warehouse environment. This role is critical to inventory flow, helping the company move non-leased items and introduce new products to customers, while supporting overall sales goals and operational efficiency.

This position will work directly in our Outlet Center daily.

Pay: $19 / hour + commission. Estimated total earnings between $50,000-$60,000 / year

Schedule: Monday - Thursday 9am-6pm & Saturday 10am-5pm. Friday and Sunday off.

Responsibilities

• Sales and Customer Service: Sell previously leased and new furniture to customers, consistently achieving monthly, quarterly, and yearly sales goals while providing exceptional customer service throughout the sales process.
• Showroom Merchandising: Replenish and merchandise the showroom floor, ensuring products are attractively displayed, accurately priced, and presented to maximize sales opportunities.
• Inventory Management: Check furniture condition for damages to assist with pricing decisions.
• Order Fulfillment: Schedule and coordinate deliveries and pickups, assist with customer and third-party loadouts, and ensure timely and accurate order processing.
• Marketing and Promotion: Post daily ads on social media platforms (e.g., Facebook) to promote inventory, drive sales, and increase brand awareness.
• Communication: Answer phones and emails promptly, providing courteous and knowledgeable assistance to customers and supporting overall outlet operations.
• Business Development: Support inventory reduction, new business development, and the maintenance and growth of existing accounts through proactive outreach and follow-up.
• Collaboration: Work closely with distribution teams, vendor partners, and internal departments to support sales, inventory flow, and operational efficiency.
• Other Duties as Assigned: Perform additional tasks and responsibilities as required to support outlet operations and achieve business objectives.

Qualifications

• Must be over 18 years old.

• High school diploma or GED equivalent.
• 2-3 years of retail sales experience in furniture or related field preferred.
• The ability to work 40 hours/week with varied hours/days to provide support for showroom, sales events, meetings, networking functions, etc.
• Excellent communication, reasoning skills, and computer proficiency skills
• Able to lift and move furniture.
• You're social media savvy, or have experience with marketing
• Must pass drug screening (does not include THC) as a condition of employment. CORT also participates in the E-Verify program.