GTM Operations Analyst

Description Who We Are Healthcare quality is complex. Medisolv helps make it manageable — and actionable. We partner with hospitals, health systems, ACOs, and payers to bring clarity to quality data, connecting clinical and claims information into a single, reliable view. More than 1,800 organizations and 130M+ patient records rely on Medisolv to measure, report, and improve performance across 500+ measures tied to CMS, The Joint Commission, and other programs. With support from Bessemer Venture Partners Forge, we're continuing to grow our platform and expand our impact — investing in advanced analytics, AI, and new capabilities that help healthcare organizations stay ahead of change and improve outcomes with confidence. Reporting to the GTM Operations Manager, we are looking for a GTM Operations Analyst to join our team. About the Role The GTM Operations Analyst is the tactical backbone of Medisolv's go-to-market engine. You'll manage the day-to-day execution, data integrity, and reporting that keep Sales, Marketing, Customer Success, and Services running smoothly — from HubSpot administration and CRM hygiene to dashboarding and lifecycle reporting. This role sits close to the systems and the data. You will maintain workflows and automations, keep the CRM clean and trustworthy, and build the dashboards and reports that give GTM teams visibility into pipeline health and performance. You'll partner closely with the GTM Operations Manager, translating day-to-day operational work into the visibility and process improvements the broader team relies on. As Medisolv continues to grow, you'll have the chance to build real depth across HubSpot and the wider GTM tech stack — and to grow into broader Revenue Operations responsibility over time. What You'll Do

• Manage day-to-day HubSpot administration, including user setup, permissions, workflows, and automation updates across Sales, Marketing, and Service Hubs
• Maintain CRM data hygiene through deduplication, standardization, and ongoing quality checks
• Build and maintain dashboards, lists, and reports that give GTM teams visibility into pipeline health, deal velocity, and conversion across the lead-to-customer lifecycle
• Support campaign tracking, lead routing, and lifecycle process execution
• Assist with day-to-day support of GTM system integrations, including HubSpot, Gong, ZoomInfo, and Definitive
• Support quoting, contracting, and deal desk workflows, helping ensure deals move smoothly through approvals prior to close
• Document GTM processes and provide end-user support and training across Sales, Marketing, and Service teams
• Partner with the GTM Operations Manager on analytics, pipeline reporting, forecasting support, and process improvement initiatives

What You'll Accomplish — Your Performance Objectives In your first 30 days, you will: Onboard and get to know the people, products, and departments that make Medisolv run. You'll build immersion in HubSpot, the GTM tech stack, and the lead-to-customer lifecycle, and begin shadowing existing workflows and reporting. In your first 60 days, you will: Begin independently managing day-to-day HubSpot administration, data hygiene checks, and recurring reporting, with support from the GTM Operations Manager as you take on more ownership. In your first 90 days, you will: Fully own your recurring GTM reporting, dashboards, and HubSpot administration responsibilities — contributing process documentation and partnering closely with the GTM Operations Manager on pipeline visibility and improvement initiatives. Who We're Looking For — The Competencies That Matter Required

• 5 plus years of experience in marketing operations, sales operations, revenue operations, or CRM administration
• Familiarity with HubSpot (preferred) or comparable CRM/marketing automation tools
• Strong attention to detail and a commitment to data accuracy
• Basic reporting and analytics skills in HubSpot, Excel, or Google Sheets
• Strong bias for action, with the initiative to drive tasks from inception to completion
• Ability to collaborate cross-functionally and build relationships, even when priorities or personalities compete
• Analytical mindset, with the ability to dissect problems and tell a clear story using data
• Eagerness to learn Revenue Operations concepts and grow within the function

Preferred

• Exposure to complementary GTM tools such as Gong, ZoomInfo, or Definitive
• Experience supporting deal desk, quoting, or contracting workflows
• A track record of spotting and implementing process or automation improvements
• Prior experience in a SaaS or B2B environment

How to Be a Medisolver — Our Values

• Customer Success Obsession
• All-Star Team Collaboration
• Continuous Improvement through Curiosity & Data-Driven Learning
• Courage with Kindness
• Execution Focus — We Do Business, Not Just Talk Business

Medisolv is committed to creating a diverse and inclusive workplace. We believe that diversity drives innovation, and we are dedicated to fostering an environment where all employees feel valued and respected. All candidates must successfully pass a pre-employment background check and be legally authorized to work in the United States. Sponsorship is not available.