Lead, Network Security Automation Engineer

Job Classification: Technology - Information Security Your Team & Role As a Lead, Information Security Operations within Information Security Governance & Standards on the Network Security team in the Information Security Office (ISO), you will design and automate end‑to‑end network security workflows, including request intake, risk evaluation, approval, provisioning, and third‑party integrations. The role also builds governance decision‑making metrics, KRIs, and KPIs tied to service execution and request activity, with reporting delivered through ServiceNow or SPLUNK extracts. You will perform complex risk analysis on service requests using CMDB data, data types, third‑party access scenarios, and data sensitivity factors, and report on controls such as Policy Decision Point (PDP), Policy Enforcement Point (PEP), and micro‑segmentation enforcement effectiveness. The network security automation engineer designs, builds, and maintains technical solutions focused on IT Service Management (ITSM) and IT Operations Management (ITOM). This role automates workflows and engineers telemetry‑driven data collection, metrics, scheduled reports, and dashboard views to enhance operational transparency, support governance decision‑making, inform future‑state workflow design, and modernize processes across legacy, on‑premises, and cloud‑based environments. In an evolving process of maturity, you will assist team members in agile process and ceremonies, and apply strong business insight, inclusive leadership, and continuous learning. Typical Day Responsibilities User Experience Enhancement: build and customize intuitive user interfaces on the Service Portal to improve network security and controls exception workflows, simplifying user information requirements and automating risk‑driven calculations and CMDB lookup. Advanced Scripting: write, test, and review upgrade‑safe, high‑performing client‑side and server‑side JavaScript, Python, Go, PowerShell, and Microsoft Power Automate tools. Edit policies including Business Rules, Client Scripts, Script Includes, and UI Policies. Workflow Design: build and automate complex end‑to‑end business processes using Flow Designer and Integration Hub. System Testing & QA: run and configure automated test suites within the Automated Test Framework (ATF) to ensure new features deploy smoothly without breaking existing functionality. CMDB Integration: access CMDB elements of sensitive data types, controls, and other applications for accurate request submission. Collaborate with the network security team to identify operational risks and build resilient Information Security capabilities, improving ServiceNow processes for risk‑based service requests. Qualifications Bachelor of Computer Science or Engineering, or equivalent experience. Ability to engage with others with minimal guidance and leverage diverse ideas and perspectives. Experience with agile development methodologies such as sprints, tools like GitHub and Artifactory, and DevOps pipelines and code quality testing tools. Knowledge of business concepts and information security tools and processes for sound decision‑making. Continuous learning ability, excellent problem solving, communication and collaboration skills. Advanced experience with at least one of the following: NIST and ISO 27000 Standards; Information Security Control Standards and Engineering Specifications; Identity and Access Management (Microsoft Entra ID / Azure AD) group management; Zscaler ZTA onboarding workflows; edge infrastructure (firewalls, WAFs, proxies, advanced bot protection); Zero Trust concepts and ZTNA; vulnerability and compliance monitoring tools; privileged access request processes. Preferred Qualifications Certified Information Systems Security Professional (CISSP). Certified Information Security Manager (CISM). Cloud security certifications (AWS or Azure). GIAC: Cloud Security Essentials (GCLD). SC-200: Microsoft Security Operations Analyst. ServiceNow Certified Application Developer (CAD). Benefits Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $114,500.00 to $188,900.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills. Market competitive base salaries, with a yearly bonus potential at every level. Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave. 401(k) plan with company match (up to 4%). Company‑funded pension plan. Wellness programs, including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs. Work/life resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development. Education benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs. Employee Stock Purchase Plan: shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service. Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. Some of the above benefits may not apply to part‑time employees scheduled to work less than 20 hours per week. Equal Opportunity Employer Statement Prudential Financial, Inc. of the United States is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law. If you need an accommodation to complete the application process, please email View email address on click.appcast.io. If you are experiencing a technical issue with your application or an assessment, please email View email address on click.appcast.io to request assistance. #J-18808-Ljbffr Prudential Ins Co of America