Housekeeper

Description

The Hilton Garden Inn Bend is looking to add to our hospitality team! Located in the beautiful Old Mill District and just minutes from restaurants, shopping, and outdoor recreation, our hotel provides an exciting environment for both guests and employees. If you are passionate about hospitality and creating exceptional guest experiences, we would love to have you join our team.

Summary

At Resolute Road Hospitality, we’re redefining third-party hospitality management through collaboration, innovation, and excellence. With a growing national footprint, we offer dynamic opportunities for professionals ready to grow. Guided by our core values - Stronger Together, Social Intelligence, Grit, Integrity, and Better Every Day - we support your success at every turn. Join us on the road ahead and help us create exceptional experiences.

Benefits

Digital Tips

Travel Perks

Optional Daily Pay

Health/Life Insurance

401k

Paid Time Off

Dental/Vision

Employee Assistance Program

Referral Program

Your Role

As Housekeeper, you’ll be responsible for the cleanliness, appearance, and readiness of guest rooms and public areas. You’ll follow established processes to ensure rooms are properly prepared and maintained according to brand standards. This role is ideal for someone who brings Grit to every shift, works Stronger Together with the team, and takes pride in delivering service with Integrity.

What You’ll Do

• Clean guest rooms and bathrooms: make beds, vacuum, dust, sanitize, and restock supplies
• Replenish linens, amenities, and guest essentials
• Clean assigned public areas (e.g., hallways, lobbies, restrooms, meeting rooms)
• Stock housekeeping cart with approved cleaning products, linens, and guest supplies
• Report maintenance issues, safety concerns, or damaged items to the supervisor promptly
• Log and turn in lost and found items following hotel policy
• Follow safety protocols and chemical handling guidelines
• Attend pre-shift meetings to review assignments and daily updates
• Assist with deep cleaning projects and turndown service as assigned
• Complete assigned tasks within allotted time per room (Minutes Per Room or MPR)
• Deliver friendly and respectful guest service throughout interactions
• Adhere to all Resolute Road Hospitality policies and procedures
• Other duties as assigned

Knowledge, Skills & Abilities

• Familiarity with housekeeping tools, cleaning products, and safe handling procedures
• Attention to detail and pride in delivering high quality work
• Ability to work independently and manage time effectively
• Team oriented mindset with strong communication skills
• Physical ability to meet job demands (lifting, standing, bending, kneeling)
• Basic English comprehension preferred; bilingual skills are a plus
• Able to work in a fast-paced environment and adapt to changing priorities

Education & Experience

• High school diploma or GED preferred
• Previous housekeeping or hospitality experience preferred

Additional Information

Consistent attendance and adherence to Resolute Road Hospitality’s standards are critical to success in this role. This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of responsibilities, duties, and skills required. Duties may evolve based on organizational needs.

E-Verify

Resolute Road Hospitality utilizes E-Verify for all employment authorization verification.

Requirements

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