Digital Imaging Associate

Job Description

Job Description

UBEO Business Services, the premier provider of business technology products and services, is seeking to hire a Digital Imaging Associate to join our team in Middletown, CT!

UBEO is a distributor/servicer of document equipment and software solutions. Primary products include Canon, Ricoh, Xerox and Konica Minolta multi-functional equipment and Kyocera printers. UBEO specializes in electronic document management software and integrations. 

Department: Digital Print & Imaging
Reports To: Digital Imaging Supervisor
FLSA Status: Full Time / Hourly

Purpose

The Digital Imaging Associate responsibilities are to prepare, compile, sort, and batch documents for data entry, according to work types and client specifications.

Supervision

Reports directly to Digital Imaging Supervisor

Responsibilities

• Prepare documents according to job instructions per each client's specifications.
• Compiling, verifying, and sorting information to prepare source data for computer entry
• Entering customer and account data from source documents within time limits
• Reviewing data for deficiencies or errors, correcting any incompatibilities, and checking output
• Insert customer and account data by inputting text based and numerical
• Ability to research and obtain further information for incomplete documents
• Follow instructions and communicate with supervisor or trainer when appropriate to ensure customer expectations are met.
• Typing speed of 40 to 60 WPM with 98% accuracy required.
• Maintain a log of completed work.
• Maintain confidentiality and security of client information per client guidelines.
• Maintain levels of productivity and quality based on department standards.
• Ability to balance several projects at one time
• Picking up and delivering documents to clients while maintaining exemplary customer relations
• Ensure customer satisfaction prior to leaving and provide them a bridge to the proper person within the company should there be a situation that needs to be addressed. Always leave customer location the way you found it.
• Additional responsibilities and duties may be assigned.

Job Related Dimensions

• Scanner/Copier industry experience preferred
• LaserFiche experience highly preferred
• Team player, exceptional communication skills, strong business work ethic, positive attitude and professional manner, very organized
• Ability to multi-task in a fast-paced environment and form business relationships with both internal and external customers
• Strong attention to detail
• Strong communication skills – both verbal and written
• Maintain high levels of customer care while demonstrating a friendly, professional and positive attitude
• Proficiency in MS Office products (Excel, Word, MS Outlook, Powerpoint)

Qualifications

• Proven data entry work experience, as a Data Entry Operator
• Typing speed and accuracy
• Prior experience in production print/imaging facility or similar environment a plus
• High School Diploma or GED.
• Clear communication skills, written and verbal
• Valid Driver’s License and clean driving history
• Good time management skills, extremely detail oriented and a desire to work in a team environment

Physical Demands & Work Environment

• Ability to sit/stand at desk for prolonged periods of time.
• Work schedule generally consists of 40 hours per week
• High levels of repetitive motion daily
• Ability to lift, push, pull; 50 to 100 lbs.

UBEO offers a competitive compensation package. UBEO also offers an excellent benefits package which is a significant part of our employee's total compensation. We strive to provide a broad range of competitive benefits designed to meet your personal needs and priorities. Our comprehensive benefits package includes:

• Choice of medical, dental and vision plans that provide our employees and their families with high-quality healthcare, including orthodontia for both adults and child(ren)
• Generous Company Paid Health Reimbursement Account Options to defray deductible expenses
• Company paid life and accidental death and dismemberment insurance for you, your spouse and child(ren)
• Flexible Spending and Health Savings Account Options - Set aside pre-tax dollars to cover out-of-pocket expenses related to health or dependent care
• Voluntary coverages at low group rates including Aflac Insurance - In the event of death or disability, you can help protect your family against the loss of income with various types of insurance
• Pet Insurance, breathe easy knowing Nationwide has your pets covered
• Pre-paid legal coverage, access to experienced attorneys that can help you with any legal issue 24/7
• A generous wealth accumulation program will help you achieve financial security for retirement. We offer a 401(K) Plan w/ Match upon eligibility and Free Financial Counseling
• Generous vacation, holiday, and sick leave programs - as we believe that taking advantage of time away from work is essential for a well-balanced life

UBEO is an Equal Opportunity Employer and considers applicants for all positions without regard to age, sex, color, race, religion, national origin, disability, genetic information or predisposition, military/veteran status, citizenship status, marital status or any other group protected by applicable federal, state or local laws.

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