Jr. Network Engineer

Jr. Network Engineer Position Summary Seeking a passionate Junior Network Engineer to join our Network Operations Team at the Samsung Biologics manufacturing facility in Rockville, MD. In this role, you will monitor, maintain, troubleshoot, and support enterprise network infrastructure to ensure high availability in a 24x7 manufacturing environment. Working alongside experienced engineers, you will handle daily system requests, participate in an on-call rotation, and support network implementation projects. The ideal candidate is proactive, eager to learn, adheres strictly to standard operating procedures (SOPs), and communicates effectively across all organizational levels. Responsibilities Network Operations & Maintenance Infrastructure Support: Maintain, troubleshoot, and support critical network devices (Cisco switches/routers, PAN firewalls, F5 load balancers, Cisco wireless controllers/APs). Proactive Monitoring: Monitor network performance constantly to escalat and resolve issues meeting internal Service Level Agreements (SLAs). Ticket Handling: Manage system requests and tickets including solution definition, deployment, and documentation for internal customers. On-Call Support: Provide onsite and after-hours support as required, including active participation in the team's on-call rotation. Project Execution & Lifecycle Management: Assist in planning and executing infrastructure expansion, hardware/software upgrades, and equipment replacements. Testing & Validation: Execute lab tests for validating technical solutions, bug fixes, and impact analysis. Vendor Coordination: Work with external vendors and ISPs for issue escalation, maintenance windows, and RMA processing. Asset & IP Management: Support inventory management, hardware staging, peer reviews, audits, and IP address assignment. Technical Documentation: Maintain comprehensive documentation for LAN, Data Center, Wireless, firewalls, and load balancers. Reporting: Generate weekly operations updates and ad-hoc reports required by management. Compliance: Adhere strictly to company checklists, standard operating procedures (SOPs), and corporate change-control policies. Requirements / Minimum Qualifications Education: Associate's degree in Computer Science, Information Technology, or a related field. Certification: Current Cisco CCNA certification is required. Experience: 2–3 years of hands‑on experience supporting enterprise networks (specifically switching and routing). Technical Knowledge: Solid understanding of networking protocols: OSPF, EIGRP, BGP, DHCP, NTP, SNMP, STP, VRF, IPv4 subnetting, 802.1x, TACACS+, Cisco IOS, and Cisco NX-OS. Location & Mobility: Must live within a 1‑hour driving radius of Rockville, MD, and have the flexibility to work onsite at the Samsung Biologics facility. Attitude: Strong sense of responsibility, team-oriented mindset, and excellent instruction-following skills. Preferred Qualifications Advanced Certifications: Palo Alto Firewalls, F5 Load Balancer, or Cisco Wireless certifications. Extended Experience: 5+ years of experience in an enterprise network operations role. Automation Skills: Familiarity with Unix/Linux environments and scripting capabilities (Python, Ansible, etc.) for network automation. Bilingual Korean Skill highly preferred. Why work at BTI? We're committed to creating a workplace where employees feel valued, supported, and empowered to grow. Our team benefits from competitive compensation, comprehensive health and wellness offerings, and opportunities for professional development. We are proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected status. We comply with all applicable federal, state, and local employment laws, including those related to fair hiring practices, pay transparency, workplace safety, and reasonable accommodations. We are dedicated to maintaining an inclusive environment where everyone has the opportunity to succeed and contribute meaningfully. We are an outstanding national Consulting company with 20 years of success. Corporate Values Guided by Integrity We earn trust by keeping our promises and holding ourselves and each other accountable to do the right thing in all circumstances Strive for Excellence We strive to deliver quality candidates with efficiency and professionalism leading to the complete satisfaction of our clients Stronger Together We embrace each other's differences and practice collaborative communication to build strong partnerships and relationships to achieve successful outcomes Think Big We continuously challenge ourselves and seek innovative ideas to improve and strengthen our company, clients, and partners for long-term success Achieve Impact We commit ourselves to empowering and uplifting the people and communities we serve for a better tomorrow To be the foundation of all connections and the driver of new discoveries, growth, and transformation for our employees, candidates, clients, partners, and community Connecting talented employees and great companies to attain new experiences and opportunities to fulfill their needs and achieve their goals. #J-18808-Ljbffr