Room Attendant - Fairfield Inn and Suites Herndon

Job Description

Job Description

B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals! 

We are seeking a Room Attendant to help maintain clean, welcoming guest rooms that reflect B. F. Saul Company Hospitality Group quality standards. In this role, you will follow established procedures, support a consistent guest experience, and take pride in completing work thoroughly and reliably. You will also assist guests with friendly, courteous, and professional service while adhering to health and safety requirements.

• Clean and service guest rooms to established quality and cleanliness standards

• Restock required amenities, linens, and supplies to ensure each room is fully prepared for arriving guests

• Ensure carts, linens, rooms, and housekeeping equipment are clean and in working order

• Follow housekeeping procedures, guest service expectations, and health regulations consistently throughout each shift

• Support guest satisfaction by responding to requests in a timely, helpful, and professional manner

• Work cooperatively with team members and support other departments as needed to meet guest and operational needs

• Inspect rooms for maintenance needs and report maintenance issues promptly

• Use cleaning chemicals, equipment, and supplies safely and according to established procedures

• Maintain a clean and safe work area in compliance with brand standards and applicable local, state, and federal regulations

• Complete assigned rooms within expected timeframes while maintaining quality standards

• Plan, organize, and prioritize daily work to meet required productivity expectations

• Follow attendance standards, grooming expectations, department procedures, and required hotel policies

• Attend required department and hotel meetings

• Ability to follow established procedures and maintain consistent quality from room to room

• Strong attention to cleanliness, detail, and completion of assigned tasks

• Customer-focused approach to guest service

• Ability to perform job duties in a repetitious, fast-paced environment

• Professional and courteous communication with guests and team members

• Ability to work steadily and remain focused throughout the shift

• Ability to organize and prioritize assigned duties to meet daily room and service expectations

• Working knowledge of safe chemical handling and general housekeeping safety practices

Well-Being Benefits

• Health Insurance
• Dental & Vision Insurance
• Short & Long Term Disability

Long Term Planning

• 401(k) Retirement Program
• Paid Life Insurance
• Tuition Reimbursement

Team Member Programs

• Digital Tipping for Guests
• Our Big 3 Mission Statement Leaders of the Month/Year
• Annual Performance Appraisals and Wage Increase Opportunities
• Annual Team Member Banquets
• Annual Team Member Engagement Survey
• Discounted Room Rates for Team Members, Family and Friends
• Weekly Payroll

• High school diploma or GED preferred

• Housekeeping or laundry experience preferred

• Ability to lift, push, and pull up to 75 pounds on a consistent basis throughout the shift

• Significant bending required

• Availability to work scheduled shifts, including weekends and holidays as needed

• EEO AA M/F/Vet/Disabled

Minimum and maximum wage or salary for the position 

The actual base pay offered is determined by several variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held.  Base pay is one component of B. F. Saul Company & Affiliates total compensation package, which also includes access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, bonus plans and more. 

B. F. Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals.

Equal Opportunity Employer/Veterans/Disabled