Guest Experience Lead
$17 per hourLEGOLAND
What you'll bring to the team
Get paid to create unforgettable experiences at Merlin Entertainments' newest immersive attraction in Chicago — WONDRA!
Looking for energetic leaders who love people, fast-paced environments, and fun team culture.
Ready to level up from “just a job” to something actually exciting?
Join the team at WONDRA Chicago, Merlin Entertainments’ newest immersive attraction, and help bring an interactive entertainment experience to life. This is NOT your typical retail or customer service role — you’ll lead the energy, support the team, and help create memorable moments for guests every day.
Qualifications & Experience
What You’ll Do
Lead and support the Guest Experience team during daily operations
Create fun, memorable experiences for guests
Keep the attraction safe, organized, and running smoothly
Coach and motivate team members during shifts
Jump in to solve problems and assist guests
Help launch one of Chicago’s newest entertainment attractions
What We’re Looking For
Positive, outgoing personality
Strong communication and people skills
Comfortable leading in a fast-paced environment
Leadership, trainer, shift lead, or guest service experience preferred
Availability for weekends, evenings, and holidays
Want to learn more about WONDRA? Check it out!
WONDRA Chicago
Benefits
Why You’ll Love Working Here
Pay Rate: $17/hour
Free Merlin attraction admission for friends & family
PTO + medical, dental, and vision benefits
401(k) with company match
Tuition reimbursement opportunities
Growth opportunities with Merlin Entertainments
Pay Range
USD $17.00/Hr.
Submit a Referral (
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!
Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.
Location (Country-State-City) US-IL-Schaumburg
Job ID 2026-12965
Employment Type Full-Time
Offer/Contract Type At Will (US Only)
Location Name Wondra
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