Part Time Teller

About The Role Do you enjoy customer service? Then come join the amazing team at Glacier Bank in Polson, Montana. Pay range $18.20 - $23.91 per hour, DOE. Ask us about job progressions, incentive pay, Saturday pay, PTO pay, merit increases, annual bonuses, and many other perks! Essential Functions Processes deposits, withdrawals, cashes checks (customer & non-customer), buys & sells cash, change orders, cash advances, loan payments, cashier's checks, GL credit/debit, advice of credit/debits, Canadian exchanges, telephone transfers Prints statements and cashes savings bonds Properly fills out fraud & non-fraud debit card disputes and ATM disputes Successfully uses Haberfeld brochure to select the right account type for customers Knows how to use and clean branch capture machine Knows how to use currency counter, coin counter, MICR printer (to print counter checks), teller cash dispenser, and teller cash recycler (if applicable) Knows how to use and find information in Silverlake, Vertex, NetTeller, and Passport Knows where all logs can be found in the branch and what each log is used for Knows and understands regulations: D, DD, E, CC, OFAC, Privacy, CIP, and BSA Knowledge of the personal and business account types, online banking, bill pay, and mobile check deposit Knows proper process and what is needed to let a customer into a safe deposit box Acknowledges customers right away and demonstrates appropriate conversation while helping customers on the phone and in person Demonstrates proper cash handling skills and keeps cash drawer and teller work area neat and organized Knows and maintains cash drawer limit Demonstrates and understands importance of clean desk policy, customer confidentiality, and locking workstation Knows when dual control is necessary and demonstrates dual control appropriately from start to finish Knows proper process for working with a dormant/escheat account Knows how to properly ID/verify customers Reads account and customer alert messages every time and understands the importance of doing so Additional Responsibilities Service quality – embrace service pledge and provide extraordinary and consistent service to all internal and external customers; listen to and ask about customer needs Participates in required training, staff meetings, and lobby displays Participates in community service and bank-sponsored activities that support Glacier Bank’s mission and values Provides superior internal and external customer service, demonstrating self‑governance, courtesy, and respect toward all customers and colleagues Completes required bank training courses within assigned time frame Complies with all company policies, procedures, and applicable laws, including the Bank Secrecy Act, Patriot Act, and Office of Foreign Assets Control; completes online training courses with passing score by due date Represents Glacier Bank professionally, maintaining image, confidentiality, a positive “can‑do” attitude, flexibility, and adaptability to meet bank and customer needs Keeps work area tidy and maintains customer privacy Maintains regular and reliable attendance Performs additional duties as requested or assigned About You Required Qualifications High degree of attention to detail and excellent organizational skill to perform in a fast‑paced environment Ability to prioritize and organize heavy workload, demonstrating effective time management Professional demeanor with courtesy, customer service, and tact in high‑pressure, deadline‑oriented environment Ability to work quickly and accurately, perform effectively under pressure, meet multiple competing deadlines, and make decisions based on regulations, company policy, knowledge, and experience Ability to work both independently and in a team environment Ability to understand and follow complex written and oral instructions Effective verbal and written communication skills Basic computer skill with knowledge of word processing, spreadsheets, ten‑key, and general computer applications Working knowledge of standard office equipment High school diploma or equivalent Preferred Qualifications Moderate level of banking knowledge desired Work Environment Routinely perform work indoors in a climate‑controlled shared work area with moderate noise level. Occasional travel (less than 10 days per year) by automobile, commercial airlines, rental vehicles, and public transportation; ability to lodge in public facilities required. Physical Demands Must sit for extended periods; repetitive hand motions to finger, grasp, handle or feel; and talk or hear. Occasionally stand, walk, lift or reach with hands and arms. May also require climbing, balancing, stooping, kneeling, crouching, crawling, pushing, and pulling. Operate routine office equipment including computers, telephones, copiers, fax machines, and calculators. Perform work on computer an average of 6–8 hours per day. May need to work extended hours or travel off‑site. Must be capable of climbing/descending stairs in emergency. Specific lifting abilities: Medium work. Up to 50 pounds occasionally, up to 25 pounds frequently, and up to 10 pounds constantly. Specific vision abilities: Close visual acuity required for data analysis, transcribing, viewing computer, extensive reading, and inspecting small defects or parts. What We Offer Starting salary depends on experience and geographic location. Extensive benefits package includes medical, dental, vision, and life insurance; health savings account option; employee assistance program; health rewards program; retirement savings plan, including 401(k) and profit‑sharing; short- and long-term disability; education and training benefits; and discounts on banking products and services. Generous paid time off (PTO) and paid holidays. PTO accruals begin at .0745 per hour worked for part‑time employees. PTO accruals depend on position, status, and years of experience. Full‑time employees are offered 6 paid holidays; part‑time employees receive pro‑rated holidays. Utah and Nevada employees may qualify for additional state‑recognized holiday pay. Check it out! Equal Opportunity Employer We are an Equal Opportunity Employer. Qualified applicants and employees will receive consideration without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state, or local laws. Immigration Status Glacier Bancorp, Inc. does not sponsor work visas. All applicants must be legally authorized to work in the United States. Recruitment Notice No recruiters or unsolicited agency referrals please. #J-18808-Ljbffr