Senior Specialist - Data Engineering

Role description Key Responsibilities Provide L2L3 support for SAP BW and SAP BusinessObjects applications Monitor daily weekly and monthly batch jobs data loads and reporting processes Troubleshoot and resolve incidents production issues and data discrepancies within defined SLAs Support and maintain BOBJ reports universes dashboards and scheduled publications Perform root cause analysis and implement preventive measures for recurring issues Coordinate with SAP Basis Security and infrastructure teams during deployments and system maintenance activities Support business users with reporting data validation and analytical requirements Develop minor enhancements automation solutions and performance improvements Participate in weekendoncall support and critical incident management when required Prepare operational dashboards support metrics and governance reports Required Skills SAP BW 7x support and administration experience SAP BusinessObjects BOBJ 4x reporting and administration Experience in incident problem and change management processes Strong SQL and data analysis skills Understanding of ETL processes and data warehousing concepts Experience working with ticketing tools such as ServiceNow Jira or equivalent Good stakeholder management and communication skills Good to Have Skills AWS services S3 EMR RDS IAM Secrets Manager Databricks PySpark and Spark SQL Autosys job scheduling Tableau or Power BI reporting tools Exposure to cloud data modernization and analytics platforms Experience 410 years of experience in SAP BWBOBJ support and maintenance projects Experience working in 24x7 production support environments Retail Manufacturing or Consumer Goods industry experience preferred Education Bachelors degree in Engineering Computer Science Information Technology or related field OneLine JD Summary Experienced SAP BW SAP BusinessObjects Support Consultant responsible for L2L3 production support monitoring incident management reporting support and continuous improvement initiatives with AWS and Databricks exposure being a strong advantage Provide your feedback on BizChat Sources You said same skill give me job description for onsite rile Copilot said Copilot Job Title SAP BW SAP BusinessObjects BOBJ Onsite Support Lead Role Summary The SAP BWBOBJ Onsite Support Lead will act as the primary customerfacing representative for SAP reporting and analytics support services The role involves stakeholder management demand intake incident governance service delivery oversight business engagement and coordination between client teams and offshore support teams The individual will ensure stable operations of SAP BW and BusinessObjects environments while driving continuous improvements and service excellence Based on responsibilities described in the SAP support SOW the role includes coordination of incident management SLA adherence user support reporting operations and collaboration with SAP Basis and Security teams Key Responsibilities Serve as the primary point of contact for business stakeholders and IT leadership Manage daily support operations service reviews and SLA compliance for SAP BW and BOBJ applications Coordinate with offshore teams for incident resolution enhancements and production support activities Conduct incident triage escalation management and stakeholder communications for critical issues Gather business requirements and translate them into enhancement requests for offshore teams Review support metrics operational dashboards and service improvement opportunities Lead root cause analysis discussions and drive preventive action plans Coordinate SAP downtime activities releases and change management processes Work closely with SAP Basis Security Infrastructure and Business teams to ensure seamless operations Identify automation optimization and modernization opportunities across the SAP analytics landscape Required Skills Strong experience in SAP BW 7x and SAP BusinessObjects BOBJ support Experience managing production support engagements and stakeholder communications Strong understanding of incident problem and change management processes Knowledge of data warehousing reporting and analytics environments Experience with ServiceNow Jira or equivalent ticketing tools Excellent clientfacing communication and presentation skills Experience leading global onsiteoffshore delivery models Good to Have AWS S3 EMR RDS IAM Secrets Management Databricks PySpark and Spark SQL Tableau and Power BI Autosys scheduling Exposure to cloud data modernization and migration programs Experience 815 years in SAP BWBOBJ support and delivery 3 years in customerfacing onsite lead or support manager roles Experience working with global delivery teams and executive stakeholders LTM