Senior Product Support Engineer SaaS & Escalations
Cooley
Cooley LLP is hiring a Product Support Engineer to bridge support and engineering for its application portfolio. You will triage complex issues, analyze root causes, and guide engineering to resolution while improving product stability. The role emphasizes collaboration with product, engineering, and training teams in a hybrid in-office and remote setup. The ideal candidate has 4+ years in application support or QA, experience with SaaS web apps, and comfort with Agile practices. #J-18808-Ljbffr Cooley
Vacancy posted 4 days ago
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