Market Leader, Customer Growth - Business Cards & Payments (TX, OK, MN, SD, NE, KS, CO)

Market Leader, Customer Growth - Business Cards & Payments (TX, OK, MN, SD, NE, KS, CO)

Join to apply for the Market Leader, Customer Growth - Business Cards & Payments (TX, OK, MN, SD, NE, KS, CO) role at Capital One.

The position was posted 1 week ago. Be among the first 25 applicants.

About The Job

Are you a self-starter, a go-getter, and a deal maker? In Capital One’s Business Cards & Payments group, you will find a culture that rewards such entrepreneurial spirit.

Territory

TX, OK, MN, SD, NE, KS, CO

Within the Business Cards & Payments organization, our Field Sales teams work with Small and Mid-Sized Business owners to create long‑term, meaningful relationships to better understand their business and their entire B2B wallet. Our Customer Growth Team, through a consultative approach, is able to help mid‑size business owners with the right products to optimize the rewards and benefits they receive.

We are committed to helping customers leverage our tools to lower the stress of financial management and increase the profitability of the bottom line. We aspire to become a trusted advisor, an informed teacher, and a concierge to guide and improve the confusing experience of owning, managing, and growing a small business. To do this we must be accessible, dynamic and adaptive, and present in the lives of these customers.

As a Local Market Leader (LML), you will report directly to the Regional Vice President of Customer Growth in Business Cards & Payments and will be responsible for building and leading high‑performing locally based relationship managers that deliver against the defined objectives, including recruiting, onboarding, and training of sellers, and day‑to‑day leadership of the team. This role will lead a team of sellers within a specific geographic market and is responsible for achieving revenue and financial objectives for their markets.

Job Responsibilities

• Deliver superior growth and profitability by meeting or exceeding targets in purchase volume, existing customer growth, account penetration, profit, cost, productivity, etc. across the region while providing an outstanding customer and associate experience.
• Provide sales leadership and direction, and program management within the team.
• Build a dynamic sales culture that complements the broader Field strategy and assists the team in achieving account growth and purchase volume goals.
• Participate in strategic/tactical planning with the Customer Growth Sales extended leadership team to drive growth, market share, revenue, cross‑sell, sales force growth and productivity, targeted market penetration, customer retention and profit goals.
• Ensure that all customer interactions are conducted in accordance with Capital One legal, compliance and regulatory guidelines.
• Champion effective partnerships with headquarters‑based support teams and local Retail and Small Business banking and Commercial bank relationships throughout the market.
• Select, orient, train, coach, develop, motivate and conduct joint work with a team of Relationship Managers.
• Partner with other Local Market Leaders to ensure consistent execution of sales strategies.
• Champion voice of client and voice of associate feedback to support a culture of continuous improvement.
• Have a deep passion for coaching and developing front‑line sales professionals as well as oneself.

Basic Qualifications

• At least 5 years of business‑to‑business sales experience.
• At least 3 years of sales management experience or at least 3 years of peer coaching experience.

Preferred Qualifications

• Bachelor’s Degree in Sales, Marketing or Business Management.
• 6+ years of customer growth or business development sales experience.
• 5+ years of experience in a sales leadership role.
• 5+ years of portfolio management experience.
• 3+ years of experience partnering with Small Businesses.
• 3+ years of financial industry experience.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Proficiency in Salesforce.com.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Compensation

The minimum and maximum full‑time annual salaries for this role are listed below, by location:

• Sales Territory: $145,000 – $180,000 – Sr Manager, Local Market.
• Plano, TX: $145,000 – $180,000 – Sr Manager, Local Market.
• Candidates hired in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered will be reflected in the offer letter.
• This role is also eligible to earn performance‑based incentive compensation, which may include cash bonus(es) and/or long‑term incentives (LTI), discretionary or non‑discretionary depending on the plan.

Benefits

Capital One offers a comprehensive, competitive and inclusive set of health, financial and other benefits that support your total well‑being. Learn more at the Capital One Careers website. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.

Equal Opportunity Employment

Capital One is an equal‑opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).