Lead Guest Service Associate - Sales & Guest Experience (Miami Country Walk )

Job Location: 13779 SW 152nd St, Miami, FL 33186 Salary Range: $14.50 - $16.00 hourly; includes hourly + sales bonuses. Key Responsibilities Assist in training Guest Service Associates. Greet guests and create a welcoming, high‑energy environment. Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sales goals. Educate guests on our exclusive product line. Manage front‑desk operations, including, but not limited to, check‑ins, check‑outs, reservation scheduling, confirmation calls, cash handling, and inventory control. Maintain a clean, professional, and organized center appearance. Be a model for your peers, striving to lead others to their full potential. What We’re Looking For Strong sales and guest service skills. Excellent leadership, communication and interpersonal abilities. Goal‑oriented mindset with a passion for hitting targets. Previous experience in retail, sales, or the beauty industry is a plus. Availability to work evenings and weekends. Benefits (Subject to eligibility) 401(k) Company Match. Health, Vision, and Dental Insurance (28+ hrs/week). Generous Bonus Incentive 2x/month (Packages + Retail). Training and career advancement opportunities. Perks Daily Pay. Employee Assistance Program. Team Member Assistance Fund. Culture Committee – Have fun while being the best! Referral Bonus – Generous incentive to hire all roles! #J-18808-Ljbffr