Case Processing Specialist

Job Description

Marana Detention Center | Marana, AZ
$29.06 per hour | Full-time

Use your skills to assist ICE Field Office Personnel with assigned tasks in compliance with MTC and ICE directives.

Why join the MTC team?

• Medical, dental, vision and prescription benefits
• Paid vacation, sick time and holidays
• 401(k), life insurance, disability coverage and employee assistance program
• Education assistance, military leave and opportunities to make a meaningful difference

What you will do

• Process cases and perform all peripheral activities, immigration records, management, and document preparation.
  • Prepare, review, and manage case files, ensuring accuracy and completeness in all documentation.
  • Ensure Alien Files (A-files) and ICE systems reflect a case status that is updated, accurate, and complete.
  • Accurately enter data into ICE systems ensuring compliance with agency protocols and data integrity requirements.
  • Maintain and update electronic and paper-based case files, ensuring compliance with federal privacy laws, DHS policies, and federal data security requirements.
  • Retrieve, compile, and organize county, state, and federal court records, conviction documents, and support case materials for multiple databases, and other government sources.
  • Maintain up-to-date case status records, court scheduling details, and case tracking logs.
  • Generate case status reports and monitoring dashboards.
  • Assist with docket coordination with EOIR and USCIS. Coordinate with ICE offices to facilitate interviews, hearings, removals, and case updates.
  • Review appropriate paperwork for completeness and accuracy.
  • Ensure all administrative applications are reviewed. A-files are updated, and docket officers timely notified for appropriate law enforcement action.
  • Rack compliance with release conditions and report violations, as applicable.
  • Assist ICE Office of Principle Legal Advisor (OPLA) in obtaining criminal history checks and other supporting documents as needed prior to court.
  • Assist ICE personnel with scheduling and coordinating interviews between detainees and ICE officers, consulates, and legal representatives, as assigned.
  • Organize and prepare removal documents and coordinate with ICE personnel for scheduling removal and staging flights. Ensure all documentation is prepared and accurate.
  • Ensure aliens scheduled for removal have the necessary documentation in A-files per ICE instructions.
  • Ensure travel information, ICE Air scheduling and manifest(s) are completed, detention center release forms are prepared, and property inventories/receipts are ready on the scheduled time and day of departure.
  • Ensure detainees have the necessary legal paperwork, seven-day supply of medication, property, and valuables before transfer or removal.
  • Collect, review for completeness and accuracy, and file signed Form I-205 Warrant of Removal Deportation departure verifications in A-file.
  • Ensure case is closed in the ICE data systems and file is transferred to the National Record Center for storage.
  • Schedule interviews between detainees and ICE officers, consulates, and legal representatives as applicable.
  • Communicate with all aliens in the alien's primary language with assistance from an electronic language translator device.
  • Provide other logistical and administrative support for ICE personnel as assigned.
  • Provide surge support after hours, including expanded breadth and depth of tasks as required.
  • Regular and predictable onsite attendance is required.
  • It is expected that the incumbent will work overtime, when directed to do so.

What you will need

• High school diploma or GED (associate or bachelor's degree preferred)
• Minimum of one year directly related industry experience
• Knowledge of program objectives, policies, procedures and requirements related to immigration case processing
• Prior experience and/or training related to reviewing law enforcement documentation such as detention files, custodial records or case files including A-file and DHS databases OR previous experience in conducting interviews for immigration or detention related purposes
• High level of discretion, professionalism and attention to detail
• Professional written and verbal communication skills
• Excellent organizational and time-management skills
• US citizenship or lawful US permanent resident
• At least 21 years of age
• Valid driver's license with an acceptable driving record
• Must successfully complete required preservice training post-hire

At MTC, we care about people and believe meaningful work can create lasting impact. Join a team committed to operating a safe, secure environment while helping individuals prepare for a successful transition.

Management & Training Corporation (MTC) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, disabled status, veteran status, genetic information, national origin, or any other category protected by federal law. MTC participates in E-Verify. We strive to provide reasonable accommodation for qualified individuals with disabilities, including disabled veterans, in our job application and hiring process. If you are interested in employment opportunities with Management & Training Corporation and need assistance, please contact our staffing department through View email address on click.appcast.io or View phone number on click.appcast.io.

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