Houseman at Courtyard by Marriott New York Manhattan/SoHo

Job Description

Job Description

Position Summary: Responsible for maintaining the cleanliness and order of various areas within the hotel, including guest rooms, hallways, and public areas. They also assist with guest requests, provide customer service, and support housekeeping staff. This role involves a range of tasks, from cleaning and restocking to minor repairs and maintenance.

Duties and Responsibilities:

• Cleaning and maintaining public areas like lobbies, hallways, and restrooms.
• Vacuuming, mopping, dusting, and polishing floors.
• Assisting with minor repairs like replacing light bulbs or fixing leaky faucets.
• Ensuring areas are safe and secure.
• Answering guest questions and responding to requests.
• Delivering items to guest rooms (e.g., extra towels, toiletries)
• Providing a friendly and professional demeanor when interacting with guests.
• Assisting housekeeping staff with tasks like moving furniture or setting up meeting rooms.
• Maintaining housekeeping carts and stocking supplies.
• Collecting and disposing of trash and recyclables.
• Perform any other job-related duties as assigned.

Qualifications:

• Flexible scheduling with availability to work varying shifts.
• Availability to work weekends.
• Effective verbal and written communication skills.
• Be able to work in a standing position for long periods of time.
• Be physically fit and able to push and/or pull items weighing up to 50 pounds.
• Excellent customer service skills.
• Ability to work independently and as part of a team.
• Self-starting personality with a positive attitude.
• Always maintain a professional appearance and manner.

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