Automotive Service Advisor

Job Description

Job Description

Hiring: Automotive Client Advisor (Skilled Service Advisor)

Location: Elkton, KY Earnings Potential: $60,000 – $120,000+ Per Year

Are you a high-level Service Advisor who believes in building lifelong relationships rather than just writing repair orders? Are you tired of shop cultures that prioritize short-term profits over people? At Walker Automotive , we are on a mission to restore the values of the classic service industry. We are seeking a professional Client Advisor to be the face of our "WOW" experience—someone who can translate complex technical data into trusted advice with radical honesty.

The Walker Difference: A Culture of Democracy

We believe you should have a voice in the business you help build. At Walker, you aren't just an employee; you are a vital part of a family-owned team of Certified Auto Repair Specialists.

• People Over Profits: Our philosophy is simple: when we take care of our people and our customers, the rest follows.

• Uncapped Earning Potential: Our performance-based pay plan rewards your individual success and the success of the entire team.

• A World-Class Environment: Orchestrate workflow in a state-of-the-art, Air-Conditioned shop alongside the industry’s best technicians.

Elite Benefits & Your Future Security

We don't just invest in your current paycheck; we invest in your long-term legacy.

• NEW: 401(k) Profit-Sharing Plan: We’ve implemented a highly rewarding profit-sharing retirement plan. As the company grows and succeeds, your retirement nest egg grows with it.

• Comprehensive Health Insurance: We offer a full health insurance plan to keep you and your family protected.

• Paid Professional Development: Stay at the top of your game with 40 hours of paid continuing education every year.

• Work-Life Balance: Enjoy Paid Vacation time and Paid Holidays.

Key Responsibilities

• Relationship Architect: Meet and greet every customer with a professional, helpful attitude, ensuring they feel like part of the Walker family.

• Workflow Conductor: Direct and coordinate the shop workflow using the best management systems in the industry.

• Trusted Advisor: Communicate the results of our comprehensive digital inspections, helping customers understand their vehicle's needs through prioritized, transparent estimates.

• Excellence Coordinator: Order high-quality parts and ensure every vehicle is returned to the customer clean and up to our "WOW" quality standards.

Qualifications

• Three to five years of experience in a sales or customer service position

• Exceptional people skills and a positive, team-oriented attitude.

• Ability to represent a quality organization with professional conduct.

• Proficiency in Microsoft Office and the ability to type a minimum of 50 WPM.

• A valid driver’s license and an acceptable driving record.

Ready to redefine the industry standard and build a secure future? Apply today to join the Walker Automotive family.

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