Behavioral Health Provider

Job Details

Job Location: Bellefontaine, OH 43311. Position Type: Full-Time / Part-Time. Education Level: Graduate Degree. Job Shift: Day. Job Category: Health Care.

POSITION SUMMARY

Community Health & Wellness Partners (CHWP) utilizes a team-based care model, sharing patient-care responsibilities among members of a team. As part of this model, the Behavioral Health Provider (BHP) professionally applies social work methods and theory to the diagnosis, prevention and treatment of psychosocial dysfunction, impairment, or disability, including mental, emotional, and behavioral disorders for families, individuals, groups, and organizations. The BHP may be required to provide clinical oversight of employees, depending on licensure, to ensure quality service and the attainment of unit productivity. The main responsibility of the BHP is to screen medical records, conduct interviews and assessments, set treatment goals, and provide intervention for the patient. The BHP operates in a consultative role within a primary care team by providing recommendations regarding behavioral interventions to the referring Primary Care Provider (PCP) and conducts appropriate interventions with referred patients on behalf of the referring PCP.

PRIMARY ACCOUNTABILITIES

• Meet or exceed all measurable standards of care, including overall clinical, quality, and productivity goals.
• Ensure accuracy, efficiency, and appropriate confidentiality with patient charting and related recordkeeping and administrative functions as assigned.
• Ensure delivery of all mental/behavioral health treatment and care is consistent with all regulatory, accreditation and professional standards, including behavioral health policies and quality initiatives.
• Ensure all practices and procedures related to the delivery of behavioral health services are consistent with contracted protocols and procedures, regulating entities (HRSA, HIPAA, PCMH, etc.) professional standards, and that the team-based care model is followed with efficiency.
• Develop and ensure favorable relationships with all patients and their families, achieving commitments from patients to adhere to an effective plan of care.
• Develop and ensure ongoing, positive relationships and collaboration with members of the team assigned, ensuring the success of team-based care and that relationships with all clinic operations staff are highly respected.
• Serve CHWP’s Mission by providing quality, whole-person, patient-centered medical care to anyone and everyone in our community.
• Aspire to CHWP’s Vision to change lives within our community by eliminating barriers and providing a standard of healthcare that improves the well-being of the whole person.
• Commit to the Values of CHWP (BLESSED): Be welcoming, Listen with heart, Educate patients, Serve with excellence, Share best practices, Eliminate barriers, Develop relationships.
• Ensure all actions, job performance, personal conduct and communications always represent the organization in a highly professional manner.
• Uphold and ensure compliance and attention to all corporate policies and procedures as well as the overall mission and values of the organization.
• Comply with HIPAA and volunteer to serve the community by offering five (5) hours annually to a community service program.

PRIMARY TASKS & DUTIES

• Be available for “curbside” consultation by being in the clinic, available by phone or electronically.
• Provide PCPs with verbal feedback on patient encounters either in person, through the electronic medical record or by phone.
• Be available for scheduled consultations and treatment for patients referred by PCPs.
• Perform brief, limited follow-up visits for patients (approximately 6-8 sessions).
• Provide a range of services including screening for common conditions, assessments, and interventions related to chronic disease management programs.
• Diagnose and provide treatment to individuals with mental disorders, as well as various behavioral and emotional disturbances.
• Conduct risk assessments, as indicated.
• Provide psychoeducation for patients during individual and group visits.
• Identify, review, and modify educational materials for literacy level and cultural appropriateness under the supervision of the CHWP BH Clinical Coordinator and BH Medical Officer.
• Provide interventions for patients using evidence-based practices.
• Prepare documentation for the medical record that explain assessment findings, interventions delivered, and recommendations made to the PCP.
• Maintain necessary paperwork in a timely manner to comply with all administrative regulations.
• Complete all documentation within 7 days of providing the service.
• Support collaboration of PCPs and BHPPs concerning medication protocols.
• Attend CHWP meetings, including all staff, PCP, and team meetings as requested by the Behavioral Health Manager, BH Clinical Coordinator and/or BH Medical Officer.
• Assist in clinical supervision of the CHWP BH staff for licensure requirements, as requested.
• Maintain patient confidentiality.
• Recognize the role of the patient in the treatment planning.
• Assist in the clinical oversight of staff ensuring quality services and the attainment of unit productivity.
• Administer periodic record reviews of clinical notes, treatment goals and other clinical documentation.
• Participate in CHWP department and staff meetings as requested.
• Comply with CHWP policies.

ESSENTIAL FUNCTIONS / KEY COMPETENCIES

• Demonstrate a high level of skill at building relationships and customer service.
• Demonstrate interpersonal savvy and influence skills in managing difficult clients and patients.
• Demonstrate high degree of knowledge and competency in the practice of medicine and associated charting requirements.
• Demonstrate a high level of problem-solving skill to better serve patients and staff.
• Strong attention to detail and accuracy.
• Ability to utilize computers for data entry and information retrieval.
• Excellent verbal and written communication skills.
• Ability to implement and evaluate operational and administrative processes.
• Participate in aspects related to quality compliance, improvement and risk management for a community health center.
• Engage in certification projects, i.e. PCMH.
• Engage in all corporate compliance requirements of Community Health & Wellness Partners.

QUALIFICATIONS AND REQUIREMENTS

Education

• Master’s degree in Social Work, Counseling, or related field.

Certificates and Licenses

• Valid Ohio driver's license.
• Ohio Licensed Social Worker, Licensed Independent Social Worker, Licensed Independent Social Worker Supervisor, Licensed Professional Counselor, Licensed Professional Clinical Counselor or Licensed Professional Clinical Counselor Supervisor.

Professional Experience

• Demonstrates expertise in relevant behavioral health and substance use practices, protocols, trends and best practices in clinical areas assigned.
• Demonstrates knowledge and success in affecting overall clinical operations.
• Experience/Knowledge of accreditation processes and requirements, as well as all federal, state and local regulations and standards associated with the delivery of care in a community health center environment.
• Ability to manage multiple responsibilities and emergency situations successfully.
• Proficiency in knowledge of office management, use of computer, software packages, and office machines.

Physical / Environmental

• Occasional lifting of 40 – 50 lbs. and pushing of 5-20 lbs.
• Sitting, standing and walking approximately 80% of the time.
• A medium to high level of manual dexterity required.
• Bending and reaching approximately 20% of the time.
• Normal accessibility and mobility throughout the region required.
• Normal overtime/extended work hours.

EQUAL OPPORTUNITY EMPLOYER

Community Health & Wellness Partners is an Equal Opportunity Employer.