Network Engineer II

Network Engineer IIThe Network Engineer II is a focal point for all internal and external orders required to maintain the network. This position requires the ability to work independently with a high level of accuracy and attention to details.Scope:Applies company policies and procedures to resolve a variety of issuesWorks on problems of moderate scopeReceives general instructions on routine work and detailed instructions on new projectsYour Roles and Responsibilities:Major duty: Serving as the first point of defense for all network-related incidents, providing 24x7 network support for production and corporate network. Technical skills: Troubleshooting layer 1-3 issues and maintain WAN, BGP, ISIS, LAN, FHRP, VLAN, STP, etc. and related services. Daily jobs: Proactively monitor production network health, assess potential risks and take mitigation actions to ensure quick service restoration. Deliver customer-centric support through multiple communication channels. Create and update standard operating procedures (SOPs) for network changes management, issue analysis and mitigation strategiesInstall, configure and maintain various network hosts and services like routers, switches, firewalls, VPN endpointsPerform network maintenances/upgrades (often during normal working hours, but sometimes during the evening or weekend)Troubleshooting network issues and outagesParticipate in global production and corporate network including edge, backbone, datacenter, POP, and content delivery network (CDN) infrastructureHandle multiple vendor switch on various servers in dealing with hardware/software issuesHandle traffic, and any queries raised by ISP/PartnersProvide support for any incidents such as input errors, CRC, RMA etc.Work directly with ISP/Vendors on fixing any issues related to networkOther duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this positionThis is a shift-based position and may include weekend or swing shifts.Required Qualifications/Skills:Bachelor's degree (B.S/B.A) from four-college or university and 2 to 5 years' related experience and/or training; or equivalent combination of education and experienceHave a full understanding of routing, switching, server operating systems, active directory, firewalls, wireless controllers, DNS, email, virtual machines and software applicationsBuilds productive internal and external working relationshipsExercises judgment within defined procedures and practices to determine appropriate actionFamiliarity with content delivery networks and internet peering strategiesUnderstanding of server hardware technologies relative to content delivery performance and capacityCCNA or equivalentPreferred Qualifications:N/APhysical Demand & Work Environment:Must have the ability to perform office-related tasks which may include prolonged sitting or standingMust have the ability to move from place to place within an office environmentMust be able to use a computerMust have the ability to communicate effectivelySome positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingersSalary Range$72,960.00 - $115,200.00 USD (Salary)Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees onlyDental provided through UHCNationwide Vision provided by UHCFlexible Spending Account for Health & Dependent CarePre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and CourseraCorporate Wellness Program provided by Goomi GroupEmployee Assistance ProgramWellness Days401k PlanBasic and Supplemental Life InsuranceShort Term & Long Term DisabilityCritical Illness, Critical Hospital, and Voluntary Accident InsuranceTuition Reimbursement (available 6 months after start date, capped)Paid Time Off (accrued and prorated, maximum of 120 hours annually)Paid HolidaysAny other statutory leaves, paid time, or other ancillary benefits required under state and federal law