Campus Police Dispatcher

Campus Police DispatcherIncumbents perform routine clerical, dispatching, patrolling, and monitoring work related to campus safety and security. Incumbents screen incoming emergency and non-emergency calls to determine location, nature of the call, gather information, and dispatch and assign appropriate personnel and resources to incidents.Minimum Qualifications:High School Diploma OR equivalent (G.E.D.)*One (1) year of specialized or technical trainingYou must attach the completed Application Addendum form. To download an editable copy of the form, click here (Download PDF reader). Please upload this document to the 'Other' folder located in the Attachments section of your application.* Minimum Qualification can be substituted with an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.Knowledge, Skills and Abilities:Knowledge of Applicable campus, local, state, and federal laws and regulationsKnowledge of Multi-line phone systemKnowledge of Two-way radio communicationsKnowledge of Customer service principlesKnowledge of Recordkeeping principlesKnowledge of Computers and related software applicationsKnowledge of department policies, standard practices, and radio operation proceduresSkilled in Applying applicable local, state and federal laws, rules, and regulationsSkilled in Operating multi-line phone systems and two-way radio communicationsSkilled in Providing customer serviceSkilled in Remaining calm in stressful situationsSkilled in Maintaining records and logsSkilled in utilizing computer and relevant software applicationsSkilled in utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, and others sufficient to exchange or convey informationAbility to cognitively process information being simultaneously communicated through multiple communication sources including police radios, telephones, and in-person reports during emergency and high-pressure incidentsMust be able to come to logical conclusions or required actions and resources needed to resolve emergency situations; then dispatch and communicate with emergency response personnel until the successful conclusion of the emergencyAbility to make sound decisions rapidly and to take appropriate action quicklyAbility to project a clear, distinct speaking voiceAbility to distinguish and interpret meaning of colors on video display terminalsAbility to read understand, interpret and disseminate standard official legal documents, such as warrants, criminal history and other sensitive informationAbility to exercise judgment and discretion in analyzing and resolving problemsAbility to remain calm in emergency situations Campus Police DispatcherAbility to simultaneously receive and disseminate information to and from officers, citizens, peer dispatchers, and outside agencies via CAD, telephone, radio, and in personPhysical Requirements Positions in this class typically require grasping, hearing, keyboarding, reaching, repetitive motion, standing, stooping, talking, visual acuity, and walking. The work is sedentary work which requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly.EEO Statement: Metropolitan Community College is an Equal Employment Opportunity employer that prohibits discrimination or harassment of any person based on race, color, religion, sex, sexual orientation, gender identity, age, birth, ancestry, national origin, or disability. EOE/M/F/Vets/Disabled Accommodations: MCC is committed to the full inclusion of all qualified individuals. As part of this commitment, MCC will ensure that persons with disabilities are provided with reasonable accommodations in all aspects of employment, including the application process. To request an accommodation and/or a copy of the Americans with Disabilities Act applicant procedures, please contact the Office of Human Resources.We offer a complete benefits package including:Health care (medical, dental and vision)Flexible Spending Account and Health Savings AccountEmployee Assistance ProgramRetirement including deferred compensation plansLife insurance including long-term and short-term disabilityPaid time off (holidays, vacation, and sick leave)Professional developmentAnd much more!