Server

Service Team Member

Provide genuine and extraordinary service to all guests in order to exceed their expectations. Use teamwork and enthusiasm while serving food and beverage using proper service techniques.

Requirements:

Have availability to work a variety of hours, including weekends and holidays.

Follow all systems, policies, and procedures as outlined in the Employee Handbook

Provide genuine hospitality to all guests and provide them with an experience that exceeds their expectations

Successfully complete alcohol awareness training and/or food handler training course(s)

Be committed to teamwork and have a pleasant attitude

Comply with all safety and sanitation guidelines

Follow all steps of service as outlined in the employee handbook

Have knowledge of all food and beverage menus in order to answer questions and provide the guest with what they want

Comply fully with all allergy, dietary restriction, and modification procedures

Maintain accurate guest orders and accurately account for all items ordered and delivered to the guest

Be proficient in the use of equipment including POS terminals, credit card terminals, coffee machines, etc.

Accomplish other duties as instructed by management when applicable

Maintain honesty and integrity in all aspects of employment

Safely move chairs and tables as needed

Communicate clearly and hospitably with guests and teammates

Effectively service multiple guests at multiple tables simultaneously

Be able to carry multiple plates of food safely and cleanly

Be able to use a tray to carry multiple drinks when applicable

Be able to multitask while maintaining a calm and professional demeanor

Be able to work in a space of varying noise, temperature, and crowd levels

Be able to stand and/or walk for the duration of your shift

Be able to lift and move items up to 25 pounds occasionally, and up to 50 pounds in general

Practice proper safety guidelines at all times