Residential Entitlement Counselor

Job Description

Job Description

Location - Niagara Falls & North Tonawanda

Job Type - Full Time

Job Summary- Community Missions is dedicated to supporting our residents by ensuring access to the public assistance programs and entitlements they are eligible for. We work to empower our residents by helping them navigate complex systems to secure the benefits that contribute to their financial stability and well-being. In this role, you will assist residents in identifying and applying for local, state, and federal entitlement programs, such as SNAP, Medicaid, housing assistance, and Social Security benefits. The ideal candidate will have a strong understanding of government benefit programs, experience working with diverse populations, and excelling case management skills.

Key Responsibilities-

·         Assess the eligibility of residents for various entitlement programs, including food assistance (SNAP), healthcare (Medicaid, Medicare), housing subsidies, and Social Security benefits.

·         Provide direct support to residents in completing applications, collecting necessary documentation, and navigating the approval processes for government programs.

·         Maintain current knowledge of entitlement programs and their eligibility requirements to ensure accurate and up-to-date guidance to residents.

·         Follow up on applications, assist with appeals when necessary, and ensure residents are aware of any changes to their benefit status

·         Collaborate with housing staff, case managers, and other social service providers to ensure comprehensive support for residents

·         Advocate on behalf of residents to ensure they receive the maximum benefits available to them.

Qualifications-

·         Preferred Bachelors Degree in Human Services field, Finance, or related field

·         Valid New York State Driver’s License with clean driving record

·         CPR/Red Cross trained (agency will provide)

Company Description

Community Missions of Niagara Frontier, Inc. (CMI) has provided a unique blend of services to address the needs of the Niagara community since its founding in 1925.

The agency serves a diverse set of populations including youth, adults, families, homeless, juvenile justice involved youth, youth and adults with psychiatric challenges, persons living with HIV/AIDS, trafficked youth and adults, and ex-offender parole individuals. In general, CMI serves a vulnerable population of individuals that, through a variety of circumstances, have been marginalized, overlooked and challenging in their presentations and behaviors.

Mission Statement
Community Missions provides integrated human services that meet people where they are and help them find and elevate their place in the world.

Community Missions’ Benefits:
Competitive pay with generous paid time off

Flexible scheduling

Agency contribution to health insurance plans (includes domestic partnerships)

Employee-contributable 403(B) retirement plans & supplemental insurances

Training, certification, and supervision for licensure opportunities

Strong internal promotion potential

Free parking at all work sites

Employee wellness programs

Staff appreciation and recognition events

Honored as one of WNY’s Healthiest Employers

Apply Today:
Make a direct impact in your community by joining a team that values care, compassion, and commitment.

Company Description

Community Missions of Niagara Frontier, Inc. (CMI) has provided a unique blend of services to address the needs of the Niagara community since its founding in 1925.\r\n\r\nThe agency serves a diverse set of populations including youth, adults, families, homeless, juvenile justice involved youth, youth and adults with psychiatric challenges, persons living with HIV/AIDS, trafficked youth and adults, and ex-offender parole individuals. In general, CMI serves a vulnerable population of individuals that, through a variety of circumstances, have been marginalized, overlooked and challenging in their presentations and behaviors.\r\n\r\nMission Statement\r\nCommunity Missions provides integrated human services that meet people where they are and help them find and elevate their place in the world.\r\n\r\nCommunity Missions’ Benefits:\r\nCompetitive pay with generous paid time off\r\n\r\nFlexible scheduling\r\n\r\nAgency contribution to health insurance plans (includes domestic partnerships)\r\n\r\nEmployee-contributable 403(B) retirement plans & supplemental insurances\r\n\r\nTraining, certification, and supervision for licensure opportunities\r\n\r\nStrong internal promotion potential\r\n\r\nFree parking at all work sites\r\n\r\nEmployee wellness programs\r\n\r\nStaff appreciation and recognition events\r\n\r\nHonored as one of WNY’s Healthiest Employers\r\n\r\nApply Today:\r\nMake a direct impact in your community by joining a team that values care, compassion, and commitment.