Bowling Center Customer Service Representative

Job Description

Job Description

Customer Service Representative — Family Fun Bowling Center

Location: Ridgecrest,CA
Employment Type: Part-Time
Minimum Age:  21 years or older

We are looking for a friendly, dependable, and energetic  Customer Service Representative to join our team at a family-friendly bowling and entertainment center.

This position is perfect for someone who enjoys working with people, creating a fun atmosphere, and making sure every guest has a great experience. Our center offers bowling, arcade games, birthday parties, food, and entertainment for families, groups, and adults.

• Welcome guests with a friendly and positive attitude
• Assist customers with bowling reservations, lane assignments, and check-ins
• Answer questions about bowling, games, parties, food, and center activities
• Handle customer concerns and resolve issues professionally
• Operate the point-of-sale system and process payments accurately
• Assist with birthday parties, group events, and special activities
• Help maintain a clean, safe, and welcoming environment
• Work closely with other team members to provide excellent guest service
• Follow all company safety and customer-service policies
• Assist with other duties around the center as needed

• Must be 21 years of age or older
• Excellent customer service and communication skills
• Friendly, outgoing, and professional personality
• Reliable and dependable
• Comfortable working in a busy, fast-paced environment
• Able to work evenings, weekends, and holidays as needed
• Previous customer service, hospitality, restaurant, bowling, or entertainment experience is a plus, but not required
• Must be able to stand and walk for extended periods

• Competitive hourly pay
• Flexible scheduling
• Fun, family-oriented work environment
• Opportunities for additional hours
• Employee discounts and entertainment perks
• Training provided
• Opportunities for advancement

If you are 21 or older, enjoy working with people, and want to be part of a fun and energetic team,  we would love to hear from you!

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