Senior Maintenance Manager

Overview AvalonBay Communities, Inc., an equity REIT, has a long-term track record of developing, redeveloping, acquiring and managing distinctive apartment homes in some of the best U.S. markets, and delivering outsized, risk-adjusted returns to shareholders. With equal parts experience and vision, we’ve established a leadership position rooted in our purpose of creating a better way to live and that is always focused on building value for the long term. Creating a better way to live is the purpose that binds AvalonBay associates. We take that purpose seriously and expect you will as well. By focusing on collaboration, innovation, and taking ownership of our choices and actions, we act in ways that focus on creating value for our customers, investors and associates. Your positive, professional, and consistent personal interactions make AvalonBay a great place to work. The Role Oversight of large-scale multifamily maintenance operations consisting of 1,400+ apartment homes across multiple communities. Are you a hands-on leader with expertise in property maintenance and a passion for delivering exceptional service? At AvalonBay Communities, we’re redefining community living, and we need skilled professionals like you to keep our communities running at their best. As a Senior Maintenance Manager, you will oversee the maintenance operations for one or more communities, ensuring the physical condition of the property meets AvalonBay’s standards while delivering outstanding customer service and operational excellence. You Will Partner with office teams to optimize operations, maximize revenue, and enhance resident satisfaction. Manage and prioritize service requests, delegate tasks, and monitor trends to ensure timely resolutions. Oversee the maintenance and preventive maintenance programs, including HVAC, plumbing, electrical, carpentry, and appliances. Assist in developing and monitoring the maintenance operating budget, ensuring expenses align with financial goals. Lead all personnel responsibilities: recruit, train, schedule, evaluate, and develop on-site maintenance staff. Ensure smooth apartment turnover processes and assess damage charges for departing residents. Act as the safety liaison, leading training, safety inspections, and promoting a culture of safety. Monitor vendor work and ensure compliance with AvalonBay policies, safety standards, and all federal, state, and local laws. Regularly inspect grounds, buildings, and apartments to ensure they remain fully functional and welcoming. You Have Certifications : Valid driver’s license and automobile insurance (where applicable). EPA Type I/II or Universal Certification (required). Certified Pool Operator (CPO) certification (as required). Experience : 3-5 years of apartment maintenance or related experience. 3-5 years of supervisory experience preferred. Skills : Strong leadership and organizational abilities to manage teams and operations. Expertise in property systems, repairs, and maintenance best practices. Proven ability to promote safety, manage budgets, and deliver exceptional customer service. How AvalonBay Supports You We know that our teams are the beating heart of our success and we’re committed to showing our appreciation. We offer Comprehensive benefits — health, dental and vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more. Information about benefits is available at the benefits page. Growth based on achievement and promotion from within. Associate recognition (a company-wide recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization – including destination awards, AvalonBay’s Very Best recognition program and others!). A 20% discount on our apartment homes. A culture built on purpose and our core values—a Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement. Additional Info AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment. We recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives to create an environment where all voices are heard, understood and appreciated. AvalonBay makes employment decisions without regard to race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy, age, physical or mental disability, genetic information, citizenship status, military or veteran status, or any other status protected by law. AvalonBay will consider qualified applicants with criminal histories in a manner consistent with requirements under the law. Applications are being accepted on an ongoing basis. AvalonBay does not request information that identifies age, date of birth, or dates of schooling; please redact this information prior to submission. For California residents, applying to AvalonBay implies acceptance of the AvalonBay California Personnel Privacy Notice. #J-18808-Ljbffr