Direct Care Professional

Experienced In-Home Caregivers Needed

At Helping Hearts USA LLC, we believe compassionate caregivers are the heart of everything we do. Every kind word, helping hand and dependable visit can bring comfort, dignity and peace of mind to a client and their family.

We are growing and excited to welcome compassionate, experienced and dependable caregivers to our team. Whether you are assisting with personal care, providing companionship, preparing meals or helping a client remain safe and comfortable at home, your presence can make a meaningful difference.

We are looking for caregivers who understand that exceptional care requires more than completing a list of tasks. It requires patience, professionalism, careful observation, consistent communication and genuine respect for every client.

If caregiving is more than a job to you and you take pride in helping others feel safe, respected and valued, we would love to hear from you.

Available Schedules

Helping Hearts offers a variety of client assignments. Available shifts may include:

• Morning shifts
• Day shifts
• Evening shifts
• Night shifts
• Overnight shifts
• Weekday assignments
• Weekend assignments
• PRN and as-needed assignments
• Temporary assignments
• Recurring assignments
• Shifts ranging from 4 to 12 hours

Shift lengths, start times, end times and available days depend on current client needs, care plans, locations and personal preferences.

Applicants must provide their complete availability so they can be considered for appropriate assignments.

Once a caregiver accepts a permanent, temporary or PRN assignment, dependable attendance and completion of the entire scheduled shift are required.

Client Care Levels

Helping Hearts supports clients with different levels of need. Assignments are matched according to the caregiver's experience, skills, availability, location and ability to safely complete the approved care plan.

Caregiver assignments may range from companionship and light housekeeping to complete personal care, dementia support, incontinence care, bedbound care and transfer assistance.

Applicants must honestly disclose their experience and any limitations that could prevent them from safely completing an assignment.

Companionship and Household Support

Some clients may primarily need:

• Meaningful conversation and companionship
• Emotional support and reassurance
• Social engagement
• Recreational activities
• Assistance maintaining daily routines
• Safety observation and general supervision
• Meal preparation and cleanup
• Hydration reminders
• Grocery organization
• Approved errands
• Light housekeeping
• Laundry and linen changes
• Organization of the client's immediate living space
• Medication reminders
• Transportation to approved appointments or activities
• Accurate documentation of completed responsibilities

Caregivers should encourage appropriate independence while remaining attentive to the client's safety and preferences.

Personal Care and Activities of Daily Living

Other clients may require hands-on assistance with:

• Bathing or showering
• Sponge baths and bed baths
• Personal hygiene
• Dressing and undressing
• Grooming and hair care
• Oral care
• Toileting assistance
• Incontinence care
• Changing protective undergarments
• Perineal care
• Meal assistance
• Feeding assistance
• Hydration reminders
• Walking and mobility assistance
• Wheelchair support
• Entering and exiting vehicles
• Repositioning in a bed or chair
• Changing bed linens
• Comfort and safety measures
• Maintaining dignity, privacy and independence

Caregivers must explain personal-care tasks before beginning and provide assistance in a respectful, patient and professional manner.

Dementia and Memory Care Support

Some assignments may involve clients living with dementia, Alzheimer's disease or other cognitive conditions.

Responsibilities may include:

• Providing calm and consistent supervision
• Offering appropriate redirection and reassurance
• Supporting established routines
• Monitoring for confusion, agitation or wandering
• Observing changes in behavior
• Encouraging safe and appropriate activities
• Maintaining a quiet and supportive environment
• Following client-specific communication strategies
• Remaining aware of the client's location and safety
• Immediately reporting significant behavioral or cognitive changes
• Documenting all concerns and completed care responsibilities

Caregivers assigned to dementia or memory-care clients must remain patient, attentive and aware of the client's safety throughout the entire shift.

Mobility, Transfers and Higher-Assistance Care

Some clients may have limited mobility, be at high risk for falls or require significant physical assistance.

Depending on the care plan, caregiver experience and completed training, responsibilities may include:

• Assisting with walking and balance
• Supporting clients using walkers or other approved mobility devices
• Supporting wheelchair mobility
• Assisting with bed mobility
• Repositioning clients in a bed or chair
• Helping clients move between a bed, wheelchair, chair, commode or toilet
• Using an approved gait belt when directed
• Assisting with sit-to-stand and stand-to-sit transfers
• Completing approved one-person transfers
• Following all two-person transfer requirements
• Using a mechanical or Hoyer lift when required
• Checking equipment before use
• Following fall-prevention procedures
• Requesting assistance when care cannot be completed safely

Caregivers must never attempt an unsafe transfer or use equipment they have not been trained and authorized to operate.

Bedbound-Client Support

Some clients may be bedbound or require extensive hands-on assistance.

Responsibilities may include:

• Providing bed baths
• Completing personal hygiene
• Providing toileting and incontinence care
• Changing protective undergarments
• Assisting with perineal care
• Repositioning according to the care plan
• Using pillows or approved positioning supports
• Keeping bedding clean, dry and free from wrinkles
• Changing linens while the client remains in bed
• Monitoring common pressure areas
• Observing for redness, bruising or skin concerns
• Providing feeding and hydration assistance
• Maintaining the client's dignity, comfort and privacy
• Reporting all changes in condition immediately

Caregivers must use proper body mechanics and request assistance whenever a task cannot be completed safely.

Meal Preparation and Hydration

Depending on the assignment, caregivers may be responsible for:

• Planning meals according to client preferences
• Following approved dietary instructions
• Preparing meals and snacks
• Assisting with feeding
• Encouraging regular fluid intake
• Observing and documenting food and fluid intake
• Assisting with grocery organization
• Following safe food-handling practices
• Washing dishes
• Cleaning meal-preparation areas
• Reporting concerns related to appetite, swallowing or hydration

Difficulty swallowing, coughing during meals, choking, vomiting or significant refusal to eat or drink