Cashier/Receptionist

Receptionist / Customer Experience Coordinator Be the first impression that sets the tone for the entire dealership experience. Krause Auto Group is seeking a friendly, professional, and highly organized Receptionist / Customer Experience Coordinator to join our growing team. This is a key front-line role responsible for creating a welcoming environment and ensuring every customer interaction starts with a positive, professional experience. For over 30 years, Krause Auto Group has built its success on customer satisfaction, employee growth, and a strong promote-from-within culture. We believe our employees are more than just a numberwe support individual development, recognize contributions, and celebrate success across every level of the organization. With a portfolio of 12 automotive brands including BMW, Mercedes-Benz, Ford, Lincoln, Hyundai, Genesis, Lamborghini, Aston Martin, Rolls-Royce, Koenigsegg, McLaren, and Lotus across four states, you'll be part of a fast-paced, high-energy automotive environment with room to grow. Why You'll Love It Here Free health insurance option available 401(k) with company match HSA company contributions Dental & vision insurance available Paid vacation, PTO, and holidays Career advancement opportunitieswe promote from within Employee discounts on vehicles, parts & service Family-owned and operated culture Long-term career stability Supportive and team-oriented environment What You'll Do As the Receptionist / Customer Experience Coordinator, you will be the first point of contact for customers and play a vital role in delivering a seamless dealership experience. Answer incoming dealership calls in a professional and friendly manner Greet and welcome customers and direct them to the appropriate department Notify sales or service staff when customers arrive and ensure proper introductions Assist in scheduling and confirming sales appointments Support sales and internal teams with communication and coordination Maintain a professional and positive presence at all times Type memos, correspondence, reports, and other documents as needed Provide general administrative and front desk support Assist with additional tasks as assigned by management What You Bring Strong communication and active listening skills Outgoing, positive, and professional personality Ability to multitask in a fast-paced environment Punctual, reliable, and detail-oriented work ethic Professional appearance and customer-first mindset Willingness to learn and grow within the organization Requirements: Valid driver's license with a clean driving record Why Krause Auto Group? Over 30 years of automotive success Family-owned and operated organization Promote-from-within culture with real advancement opportunities Supportive leadership team focused on employee success Opportunity to grow within a multi-brand luxury and mainstream automotive group Krause Auto Group is proud to be an equal opportunity employer. We are committed to creating a workplace where every employee feels respected, supported, and empowered to succeed.