Account Manager

Account ManagerA well-established landscape company in the greater Atlanta area is seeking an experienced Account Manager to lead client relationships across an established commercial and residential maintenance portfolio.What You'll OwnServe as the primary point of contact for assigned landscape maintenance clients.Build trusted, long-term relationships by understanding each client's goals, expectations, and property priorities.Conduct regular property visits and proactively identify service issues, quality concerns, and enhancement opportunities.Maintain consistent client communication and close the loop on questions, complaints, proposals, and service requests.Lead account-renewal, retention, pricing, and relationship-planning activities.Identify and develop landscape enhancement opportunities involving mulch, pine straw, seasonal color, irrigation, drainage, planting, sod, and other property improvements.Manage enhancement projects from initial client discussion and estimating through proposal, scheduling, procurement, job-cost review, and invoice preparation.Coordinate with field leadership and crews when client requests or property conditions require action.Communicate client expectations and project requirements clearly to operations.Maintain accurate client, proposal, scheduling, and job information within the company's operating systems.Review enhancement timesheets, vendor costs, purchase information, and supporting job documentation.Participate in regular sales, proposal, and pipeline reviews with division leadership.Help establish more consistent and scalable account-management processes as the maintenance division grows.Support the adoption of new technology, systems, and operating processes.What It TakesClients receive timely, proactive, and dependable communication.Client requests and concerns are acknowledged, documented, and resolved.Renewal and retention risks are identified before they become cancellations.Properties are regularly inspected and quality issues are addressed proactively.Open proposals and client commitments do not remain unresolved.Enhancement opportunities are consistently identified, proposed, scheduled, and completed.Leadership and field teams have clear visibility into client issues, proposal status, and upcoming commitments.The Account Manager works independently while communicating important developments early.Clients view the Account Manager as a knowledgeable and trusted extension of their team.Location: Alpharetta, GALevel: ManagementPosted: July 10, 2026Your application stays confidential. We'll reach out before anything moves.Prefer to talk first? Start a confidential conversation.