Sales & Customer Service Representative

Job Description

Job Description

Join the BMS/Burns Team!

BMS/Burns is a leading industrial distributor serving customers throughout the region. We are looking for a motivated, customer-focused Sales & Customer Service Representative to join our growing team in Medina, Ohio. If you enjoy building relationships, solving problems, and helping customers find the right solutions, we'd love to hear from you.

What You'll Do

• Generate new business through inbound lead follow-up and outbound phone calls and emails
• Build and maintain strong relationships with new and existing customers
• Identify customer needs and recommend products and solutions
• Close sales opportunities while meeting or exceeding sales goals
• Respond to customer inquiries by phone and email in a professional and timely manner
• Process customer orders accurately and efficiently
• Maintain and update customer information in our CRM system
• Assist with inventory management and order fulfillment
• Collaborate with team members to provide an exceptional customer experience

What We're Looking For

• 2 years of B2B sales experience preferred
• Industrial sales experience preferred
• Excellent communication, interpersonal, and problem-solving skills
• Strong organizational skills with the ability to manage multiple priorities
• Proficiency with Microsoft Office and CRM software
• Self-motivated, dependable, and eager to learn

Why Join BMS/Burns?

• Competitive compensation with a $50,000 base salary plus uncapped commission
• Paid training to help you succeed
• Paid holidays and paid time off
• Health insurance
• 401(k) retirement plan
• Supportive, family-oriented team environment
• Opportunities for professional growth and advancement
• Stable, long-term career with an established and respected company

Apply Today!

If you're looking for a career where you can grow professionally, build lasting customer relationships, and make an impact with a respected industrial distributor, we'd love to hear from you. Apply today and become part of the BMS/Burns team!