Assistant Store Manager - BikeSource - Littleton, CO

JOB SUMMARY Assistant Store Manager – BikeSource – Littleton, CO. A critical member of the Specialized retail network, the assistant store manager balances excellence in retail operations with a passion for people, and the power of a great brand. The assistant store manager encourages successful, profitable retail and takes that expertise to the next level as a pacesetter of outstanding brand experiences, in store, as the store manager sees fit and directs. The assistant store manager works collaboratively and hands‑on with staff and local riders as a host, brand advocate, and customer service ace. This role also works cross‑functionally with other members of the Specialized team to support store‑based events founded on education, advocacy, and brand/retail innovation. The assistant store manager ensures all staff deliver exceptional rider service; enhance rider satisfaction; and aids in meeting sales and profitability goals as set forth by the Store Manager and Retail Leadership. HOW YOU’LL MAKE A DIFFERENCE Act as the store’s representative and set an example for staff by leading retail teammates and directing all daily operations in the absence of the Store Manager. Assist the Store Manager in day‑to‑day operations with tasks including scheduling, inventory count, and team development. Coach and support new and existing retail teammates. Assist the Store Manager in aiding the overall profitability of the retail store, covering/exceeding the store’s run cost to maximize contribution to the topline revenue of Specialized Bicycle Components, nationally. Ensure the conveyance of transformative, inclusive, ride‑focused, locally authentic and collaborative experiences for staff and riders alike inside and out, c/o The Specialized Way. Track the progress of weekly, monthly, quarterly and annual revenue goals and assist the Store Manager with store performance objectives. Aid in establishing and sustaining clientele (establish long‑term relationships with key riders and retailers, based on data about their preferences, behaviors, and purchases). Aid in upholding all organizational/cleanliness standards for the retail location. Aid in ensuring timely delivery of all special orders and home deliveries. Collaborate with service manager to ensure proper rider expectation management and timely delivery of all service and achieving overall service metrics. Collaborate with operations/receiving manager to assist with inventory management, including receival, processing, and merchandising of all new inventory and existing on‑hand inventory. Ensure compliance with all company policies and procedures. Other duties as assigned. WHAT YOU NEED TO WIN Passion for cycling and the Specialized brand. Former retail experience with 1+ years of experience preferred. Excellent communication with the ability to effectively interact with riders and team members. Must be able to work as business dictates, which includes weekends and holidays. Ability to stand for extensive time periods; while occasionally walking, kneeling, or reaching. Able to lift at least 50 lbs. BENEFITS Competitive health care (Medical PPO or HDHP). Dental. Vision. Health Savings Account (HSA). Short and long‑term disability. Company‑sponsored life insurance. Optional term life insurance. Optional critical illness insurance. Optional critical accident insurance. Competitive vacation package. 401(k) with match. 8 weeks paid parental leave. Paid company holidays. Employee discounts on all product. Deep partner retail discounts. Fitness & events reimbursement. Employee Assistance Program. Commuter benefits (if applicable in state; for eligible employees). EEO STATEMENT At Specialized, we believe that bikes have the power to change lives. We encourage everyone – especially those from marginalized groups – to apply to our job postings and help us earn the position as the rider’s brand of choice. #J-18808-Ljbffr Specialized Retail Midwest LLC