Operations Supervisor

Job Description

Job Description

Xpedient is a full-service 3rd party logistics provider. We have experience helping a diverse client base in warehousing services, transportation management, supply chain management, order fulfillment and labor needs. Reporting to the Director of Operations for an asset based logistics provider in U.S. and Canada.

Summary 
The experienced bilingual in English and Spanish Warehouse Operations Supervisor will be responsible to provide leadership with the ability to direct a workforce in the fulfillment of orders for multiple clients. The operation serves a large client that has various levels of inbound and outbound work depending on volume swings, requiring this position to have a strong understanding of labor management and forecasting. Objective is to optimize costs, maximize service levels while achieving operational excellence.

Roles and Responsibilities: 

• Provide effective leadership to warehouse staff, fostering a positive and collaborative team environment.
• Supervise, train, and evaluate warehouse personnel, ensuring the team is motivated and aligned with organizational goals.
• Foster a culture of safety, efficiency, and continuous improvement within the warehouse.
• Oversee accurate and timely receiving, storing, picking, and shipping of products.
• Implement and maintain effective inventory control procedures to minimize discrepancies and losses.
• Regularly conduct cycle counts and physical inventories to ensure inventory accuracy.
• Operations Management- Warehousing and Distribution (4+ years)
• Tire manufacturing, food service and retail distribution (Tire Warehouse Experience is a plus)
• Development and execution of strategy / annual plans (budget, operational performance, SOP’s, customer plans, workshops, etc.)
• Metrics measurements (i.e., labor, quality, employee productivity and efficiency)
• Inventory and Labor Management
• Customer Facing
• Safety Program compliance (OSHA, Compliance Programs)
• Supply Chain Technology: WMS (SAP Preferred)
• Computer Skills (Microsoft Office)

Preferred Qualifications:

• Fluency in both English and Spanish is required.  The Warehouse Supervisor must be able to effectively communicate work instructions, conduct safety meetings, provide coaching and performance feedback, and complete written documentation in both languages.
• Strong experience with SAP and WMS preferred 
• Bachelor’s degree or equivalent certification in (Industrial/Mechanical) Engineering, Operations, Business Administration, or a related field
• Proven operations leadership experience in a similar fast-paced process of ecommerce, fulfillment, manufacturing, production or distribution/logistics environment
• Strong data analysis skills - Ability to produce, interpret and draw conclusions from data
• Sound business judgment, proven ability to influence others, and strong analytical thinking skills are critical to success in this position
• Excellent communication skills with the ability to communicate and influence effectively at all levels
• Past experience or study of startup operations and/or 3PL environments
• Team player who can facilitate successful project work, operating to deadlines

Other essential abilities and skills: 

• Leadership 
• Excellent facilitator with conflict resolution 
• Building relationships with key suppliers 
• Change Management 
• Continuous Improvement 
• Financial Acumen 
• Adaptable & Flexible 
• Excellent written and verbal communication 
• Results driven