Promotions Coordinator

Who We Are: Our mission is to be Chicagoland’s premier gaming and entertainment destination, celebrated for unparalleled hospitality and an unforgettable guest experience. We’re not just a casino—we’re a community where our team members thrive, with countless opportunities for career growth and a workplace culture centered on inclusivity and fun. As we continue to elevate our standards of excellence, we seek dynamic, coachable individuals who are passionate about hospitality and eager to grow with us. At American Place Casino, every moment is crafted to delight, every opportunity is a pathway to success Who We Are Looking For: We're looking for an energetic, outgoing personality who knows how to command a room, engage a crowd, and create unforgettable guest experiences. As the face and voice of many of our promotions and events, you'll be comfortable on the microphone, bring high energy to every interaction, and make every guest feel like they're part of the action. If you're naturally charismatic, love entertaining people, and can seamlessly balance event execution with exceptional hospitality, this role is for you. What is expected of You: Serve as the energetic voice of American Place Casino by confidently hosting promotions, giveaways, tournaments, and special events using a microphone in front of large audiences. Create an exciting, high-energy atmosphere that keeps guests engaged, entertained, and excited to participate in casino promotions and events. Build genuine connections with guests by being approachable, personable, and delivering exceptional hospitality with every interaction. Bring enthusiasm, professionalism, and positive energy while representing the American Place Casino brand at all promotional events. Coordinate, execute, and evaluate promotional events while ensuring every event delivers an unforgettable guest experience. Collaborate with Marketing and property departments to ensure promotions run smoothly from planning through execution. Serve as the primary on-property contact for events, communicating confidently with vendors, entertainers, team members, and guests. Assist guests with promotional questions, prize distribution, and event participation while maintaining an upbeat and welcoming presence. Ensure promotional materials, signage, and event spaces are prepared and presentation-ready before each event. Maintain compliance with all gaming regulations, internal controls, and promotional procedures. Perform additional administrative, budgeting, and event support duties as assigned. Experience You will need: A naturally outgoing, engaging personality with the confidence to speak in front of groups and captivate an audience. Previous experience emceeing events, public speaking, hosting, entertainment, radio, promotions, or guest engagement is strongly preferred. Strong communication skills with the ability to think on your feet and adapt to live event situations. Excellent customer service skills with a passion for creating memorable guest experiences. Comfortable working in a lively, fast-paced entertainment environment. Ability to work evenings, weekends, holidays, and special events. Bilingual; Spanish preferred. Physical Requirements: Must be able to sit, stand, or walk for extended periods of time throughout the shift. Ability to lift, carry, push, or pull up to 25 pounds as needed for event setup or marketing materials. Frequent use of standard office equipment, including computers, phones, printers, and copiers. Must be able to work in a fast-paced, sometimes noisy, casino environment with varying levels of lighting and temperature. Occasional travel within the region may be required for offsite promotions or training. Certificates, Licenses, Registrations: Able to obtain/maintain necessary licenses and/or certifications as required by local gaming regulations Benefits/Perks: Medical, Dental, Vision 401K: Matches 50% of your contribution, up to 4% of eligible contribution Educational Tuition Reimbursement Paid Time Off Ventra Program, EAP programs, etc. Salary Range: $17.10-$27 Company Statement on EOAA: American Place Casino is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Full House Resorts