Contract Processor II

Job Description

Job Description

At Holiday Inn Club Vacations, we believe in strengthening families. We look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.

The Contract Processor II position is responsible for the timely and accurate preparation and processing of contracts and all ancillary documents necessary to secure any type of sale. Additionally, this position is responsible for the daily update of demographic, sales personnel and marketing information. This position is also responsible for the verification of all deed, exchange program activity and financial information to ensure the integrity of applied equity and owner information.

COMPANY BENEFITS:

• Matching 401K 
• Growth & Developmental Opportunities
• Comprehensive Medical, Dental & Vision Benefits
• PTO - Paid Time Off
• Travel Benefits & Discounted Vacations Through Our ClubGo Program
• Tuition Reimbursement & Continuing Education Courses
• Outstanding Company Culture

ESSENTIAL DUTIES AND TASKS:

• Responsible to ensure contract office is ready to facilitate the procurement of sales daily. These tasks include but are not limited to starting of computer systems to ensure operation, stocking of copy paper, providing date sheets to sales, and when necessary, assisting sales with price freeze certificate and equity lookups.
• Performs data entry for contract preparation, processing and printing for both Sales contracts and Latitudes contracts. Conducts deed verifications, usage and exchange verifications, and delinquency verifications; prepares documents for property transfers.  Collects and posts outstanding balances for mortgages and Condo Association receivables in various software applications. Assists management with training.
• Performs a pre-closing audit, a post-closing audit, and a final audit to ensure all contracts are within processing guidelines. and ready to be submitted for recording.  Prepares and processes corrective documents.
• Adheres to all departmental and company policies and procedures and ensures that both internal and external customers are provided the utmost level of customer service.
• Processes daily Sales deposits and runs reporting to ensure new revenue received balances with system information.

• High School Diploma or GED equivalency
• 2-3 years of contract preparation experience
• 2-3 years cash handling experience

• Must be able to work weekends and late shifts as needed.

• Must be able to multi-task.

• Excellent communication skills.

• Excellent cash handling skills.

• Must be able to type 40 WPM.

• Must possess knowledge of Microsoft Word, Excel, Outlook.

• Must be detail oriented and well organized.