Internet Sales Rep

Job Description

Job Description

Are you motivated, customer-focused, and ready to be part of a growing automotive group with over 111 years of history? The Graff Auto Campus (Chevrolet, Ford, Kia, Toyota, GMC) is seeking an Internet Sales Representative to join our centralized Business Development Center (BDC) serving all five dealerships in Northwest Indiana.

What You’ll Do:

• Respond to internet leads, phone calls, and chat inquiries with speed, accuracy, and professionalism.

• Build rapport and trust with potential customers by providing information about inventory, specials, and financing options.

• Set qualified appointments for the sales team across all Graff Auto Campus locations.

• Manage CRM activities, ensuring all customer interactions are logged and followed up on consistently.

• Collaborate with the BDC team and store managers to maximize opportunities and improve customer experience.

What We’re Looking For:

• Strong communication skills – written and verbal.

• High energy and a positive, customer-first attitude.

• Comfort with technology, CRM systems, and digital communication.

• Ability to multi-task and thrive in a fast-paced environment.

• Previous BDC, call center, or automotive experience a plus (but not required – we will train the right person!).

What We Offer:

• Competitive base pay + performance bonuses.

• Full benefits package including health, dental, vision, and 401(k).

• Paid training and career development opportunities within the Graff Automotive Group.

• A supportive, team-oriented environment where you are valued and recognized.

• The chance to represent some of the best brands in the industry with the backing of a respected, family-owned dealer group.

About Us:
The Graff Automotive Group has been serving customers since 1914, with a reputation built on trust, integrity, and community involvement. With multiple dealerships across Michigan and Indiana, we continue to grow by focusing on people – both our employees and our guests. At Graff, you’re not just selling cars—you’re building relationships.

Join the Graff Difference. Apply today and take the first step toward a rewarding career in automotive sales!