Collections Specialist

Job Description

Job Description

Collections Specialist

Ed Martin Auto Credit is growing again!  We're looking for an experienced collections agent for our Buy Here Pay Here business.  If you are looking for a fun, fast paced environment in a beautiful workplace, look no further!  

Benefits

• Medical, Dental, Vision Insurance
• Life Insurance
• 401k
• Paid Training
• Flexible Work Schedules
• Paid Vacation
• Employee discounts on products & services
• Growth opportunities
• Health/Wellness

Responsibilities

• Collection reminder and past due calls
• Taking payments and processing general accounting functions
• Updating and tracking clients insurance and other pertinent information
• Answering and transferring calls to various departments
• Entering new customer data into the Customer Relationship Management system
• Maintaining current customer data and updating as necessary
• Adhering to all legal compliance involving financial receivables and automotive repossession laws

Requirements

• Strong communication skills
• “Go-Getter” attitude and willingness to push for success
• Strong phone skills and not afraid to make outbound calls on a daily basis
• Attention to detail
• Can be friendly yet authoritative when dealing with past due accounts (i.e. velvet hammer)
• Proficient with computer work as well as email and Microsoft Office products
• The ability to work autonomously and without constant direction
• High School Diploma

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.