Mobile Service Technician

Mobile Service Technician (MST)

Join a Global Leader in Financial Technology – Become a Service Technician at NCR Atleos!

About the Role:

In this role, you'll meet engineers at security sites to remove cash, following strict security protocols. You'll also deliver large parts directly to engineers on-site and assist them during service visits. Alongside this, you'll handle minor faults - such as clearing card reader issues, fixing printer faults, resolving note jams, etc.

Main Responsibilities:

• Attend high security sites to assist with ATM cash removal, wearing appropriate security gear and following all procedures.
• Carry and deliver parts to engineers on-site, assisting as needed.
• Manage stock control: return used parts, order replacements, and maintain inventory.
• Handle low-level maintenance requests (P1, P4) independently.
• Handle non-engineering tickets (e.g., BT meets, locksmiths, alarm handovers).
• Occasionally travel longer distances to collect larger parts.
• Comply with NCR Atleos Security Policy, MST duress policy, and all current security protocols.
• Full training and equipment will be provided.

Key Requirements:

• Hold a valid SIA license or be available to attend training: 1 week in Rotherham (fully paid)
• Strong local geographical knowledge.
• Full UK driving license required; must be comfortable driving a large van.
• Willingness to travel long distances.
• Basic fault-finding skills: experience with electronics or mechanical devices is a plus.
• Previous experience in service engineering or CVIT roles desirable.
• Some heavy lifting required.
• Strong administrative and communication skills.

Please Note: All successful candidates will need to provide a 3-year traceable work and education history, complete a criminal record and credit background check.

What We Can Offer You:

• 24 days holiday, rises to 25 after 5 years' service.
• Competitive defined contribution company pension with Fidelity.
• 75% Employer funded single private medical cover with the option to buy additional cover.
• Access to opt into a range of competitively priced benefits, including health cash plan, dental cover, cancer checks, health assessments, critical illness cover and cycle to work scheme.
• Employee life assurance.
• Employer funded Income protection scheme.
• Employee Assistance Programme, with 24/7 counselling service.
• Access to MYGYM discounts for membership offers and discounts.
• Access to a range of lifestyle discounts.

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement: NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.