Program Manager

Talent Acquisition Specialist @ Essex Solutions | HR Professional | Driving Employee Engagement Position Overview We are seeking an experienced Program Manager to lead complex, cross-functional programs serving our automotive customers. In this role, you will act as the primary interface between internal teams and key OEM and Tier 1 automotive clients—driving project execution, ensuring delivery excellence, and fostering long-term partnerships. The ideal candidate has a strong background in program management, automotive industry experience, and the ability to balance technical, commercial, and operational priorities in a fast‑paced environment. Key Responsibilities Customer Management: Serve as the primary point of contact for assigned automotive customers, ensuring satisfaction through proactive communication and high‑quality delivery. Program Leadership: Plan, execute, and deliver programs from concept through launch—meeting quality, cost, and timing objectives. Cross‑Functional Coordination: Collaborate with engineering, supply chain, manufacturing, quality, and sales teams to ensure alignment and successful execution. Project Planning & Tracking: Develop and manage detailed program timelines, budgets, and risk mitigation plans. Change Management: Manage engineering change requests (ECRs) and ensure scope changes are effectively controlled and communicated. Performance Reporting: Track KPIs, report progress to leadership and customers, and drive issue resolution to closure. Continuous Improvement: Identify opportunities to streamline program processes and enhance customer satisfaction. Qualifications Required: Bachelor’s degree in Engineering, Business, or related field. 5+ years of program or project management experience, preferably in the automotive industry. Proven track record managing complex, multi‑disciplinary programs. Strong understanding of automotive product development cycles (APQP, PPAP, etc.). Excellent communication, presentation, and customer relationship skills. Proficiency in project management tools (e.g., MS Project, Monday.com or equivalent). Customer‑focused mindset with strong sense of accountability. Ability to manage multiple priorities in a dynamic environment. Data‑driven problem solver with strategic thinking skills. Seniority Level Mid‑Senior level Employment Type Full‑time Job Functions Project Management, Engineering, and Customer Service Industries Appliances, Electrical, and Electronics Manufacturing and Motor Vehicle Manufacturing Benefits Medical insurance Vision insurance 401(k) Referrals increase your chances of interviewing at Essex Solutions by 2x. Get notified when a new job is posted. #J-18808-Ljbffr