Medical Collections Specialist Hybrid

Medical Collections Specialist Hybrid

Job Category: Billing, Coding, and Collection

Requisition Number: MEDIC038846

Posted: May 29, 2026

Location: Naples, FL 34109, USA

Description

Seeking a Full Time Patient Account Representative/Medical Collections Specialist for on-site work in Naples, FL. Please note that remote work is not available for this position.

Position Summary:

The Insurance Collector is responsible for the full accounts receivable cycle. General duties include verification of benefits, secondary insurance filings, sending monthly statements to patients, follow-up on unpaid insurance claims, secondary insurance filings, collection procedures on delinquent accounts, coordinate the resolution of claims, including initiation of appeals and verification of demographic and insurance information, when needed, and assisting the business office as necessary. All claims will be coded with CPT and ICD-10 codes according to the findings in the medical record so the candidate must have a strong working knowledge of coding/billing processes.

Experience:

• High School graduate or equivalent. Medical terminology and coding courses a plus.
• Two to four years experience with third party reimbursement, coding and collections.
• Computer experience required for billing, word-processing and spreadsheet entry.

Knowledge, Skills and Abilities:

• Ability to read and interpret documents in English such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Must be able to communicate effectively over the phone, in writing and in person.
• Participates in opportunities of continuing education.
• Demonstrates the ability to utilize recognized channels of communication.
• Demonstrates the ability to maintain good interpersonal relationships with patients, co-workers, and other health team members.
• Demonstrates reading and understanding an EOB from insurance payers.

Benefits:

• Comprehensive health, dental, and vision insurance
• Health Savings Account with an employer contribution
• Life Insurance
• PTO
• 401(k) retirement plan with a company match
• And more!

Equal Employment Opportunity & Work Force Diversity

Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.