HVAC Dispatcher
$22 - $26 per hourDNI Heating AC Refrigeration
:
Come grow with us! We are growing rapidly and need to add exceptional people who are talented, experienced, and fun to work with!
DNI Heating, AC, Refrigeration & Plumbing has been a family-owned business since 1997. Here at DNI we offer competitive wages, employer paid health and dental insurance, and yearly 401k matching.
We are looking to add an excellent dispatcher to our expanding team. Please be ready to provide top-notch service. We believe in providing the best experience for our customers, which enables us to give back the most to our community while building fruitful careers for the individuals who make up DNI.
The Dispatcher answers inbound calls and emails and works with our Lead Dispatcher to efficiently schedule calls.
Responsibilities
- Answers phones in a timely, friendly, and professional manner.
- Work with the Lead Dispatcher to efficiently schedule calls.
- Investigates the needs of the caller to appropriately dispatch service trucks & Service Technicians to meet the needs of the customer and the goals of the company
- Calls and confirms appointments with customers before Service Technicians arrive.
- Ability to multitask
- Provides timely follow up on leads from internet or social media sources by contacting customers and arranging a Service Technician visit.
- Great communication skills
Qualifications
- High school diploma or equivalent
- Minimum 2 years of experience as an HVAC Dispatcher
- Ability to clearly and professionally communicate (verbally & in writing) in English to the Service Technicians and customers
- Excellent customer service skills
- Experience with Housecall Pro is a plus!
Job Type: Full-time
Job Type: Full-time
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift 7:30am-4:30pm
- Monday to Friday
- On call rotation
Job Type: Full-time
Pay: $22.00 - $26.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- On call
Experience:
- HVAC Dispatching : 2 years (Required)
Ability to Commute:
- Mead, CO 80542 (Required)
Work Location: In person
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