Store Manager

Company Summary: Midwest Petroleum is a retail petroleum and convenience store chain based in St. Louis, Mo. We began operating in 1946, and since 2002, the St. Louis Business Journal has recognized us as one of the top 150 privately owned businesses in St. Louis. Midwest Petroleum operates 60 stores within a 150-mile radius that employs approximately 600 employees. Midwest Petroleum markets fuel through the ZX, Conoco, and Phillips 66 brands. Primary Purpose of Job: Responsible for managing assigned store to maximize potential sales and profitability. Direct the day-to-day functions of a store’s operations that ensures all compliance of company policies and procedures. Help train and lead staff members to become the most efficient and effective members they can be. Essential Duties and Responsibilities Must be proficient at Sales Associate and Assistant Manager positions. Maintain accurate store records by ensuring that all forms and reports are filled out properly and on time. Maintain an adequate store inventory through proper ordering, proper pricing, proper security procedures, and proper check-in/check-out. Control store expenses within assigned budgets. Strive to achieve maximum store sales and profit. Implement company merchandising promotions and sales plans. Hire, train, and coach/counsel store staff under the direction/approval of the Supervisor. Handle employee disciplinary and termination issues under the direction/approval of the Supervisor. Conduct performance evaluations and provide pay increase recommendations. Teams ranging in size from 4-15 employees. Ensure employee compliance with company policies and regulations. Obey and enforce city, county, state, and federal laws in relation to store operation. Maintain a safe store and property environment. Follow all safety rules and regulations including reporting any employee or customer incidents within 24 hours. Maintain store and property appearance and cleanliness within company standards. Promote excellent customer service and suggestive selling. Ensure it is implemented by all employees. Handle all customer complaints properly and to the satisfaction of the customer. Inspect store facilities and equipment for safety, cleanliness, and proper working order. Submit reports or requests for any necessary repairs or safety issues. Exercise care in using all store equipment. Control cash and inventories within acceptable guidelines. Account for all money received and disbursed. Ensure bank deposits are made each day. Keep money secure at all times. Make out employee schedules each week, approve overtime hours, and submit payroll one week in advance. Review monthly profit and loss statements with the Supervisor and together make recommendations to improve store operation. Be available to assist with shift coverage (most stores 24 hours). Handle any other work that can be assigned at the supervisor's discretion. Education / Experience Qualifications 2 years of retail/customer service management experience Must complete all Midwest Petroleum Training Courses General Skill Requirements Adaptability - Adapts to changes in the work environment; Manages competing demands; Accepts criticism and feedback; Changes approach or method to best fit the situation; ability to work with frustrating situations; work under pressure and on an irregular schedule such as unscheduled overtime, unanticipated changes in work pace; Works with numerous distractions. Attendance and Punctuality - Schedules time off in advance; Begins working on time; Keeps absences within guidelines; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Communications - Expresses ideas and thoughts verbally; and in written form; Exhibits good listening and comprehension; Keeps others adequately informed; Selects and uses appropriate communication methods. Cooperation - Establishes and maintains effective relations; Exhibits tact and consideration; Displays positive outlook and pleasant manner; Offers assistance and support to co-workers; Works cooperatively in group situations; Works actively to resolve conflicts. Job Knowledge - Competent in required job skills and knowledge; Exhibits ability to learn and apply new skills; Keeps abreast of current developments; Requires minimal supervision; Displays understanding of how job relates to others; Uses resources effectively. Judgment - displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in the decision-making process; Makes timely decisions; ability to work with and maintain confidential information. Problem solving - Identifies problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Resolves problems in early stages; Works well in group problem solving situations. Quality - Demonstrates accuracy and thoroughness; Displays commitment to excellence; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Meets productivity standards; Completes work in a timely manner; Strives to increase productivity; Works quickly; Achieves established goals. Concentration - Maintains attention to detail over an extended period, continually aware of variations in changing situations. Physical Requirements This position is performed in a fast-paced environment, with frequent exposure to general office equipment, beverage equipment, coolers, and any other site‑specific equipment/factors. You could also encounter exposure to hazardous materials and loud noises. This job requires the ability to walk, stand, bend, and reach regularly. Must be able to frequently be required to lift, push, or pull weight of at least 5 to 75 pounds. Ability to work in different Midwest Petroleum Stations. Reasonable accommodation may be made to assist an otherwise qualified individual in the performance of the job. #J-18808-Ljbffr