Experienced Automotive BDC Representative (Dealership BDC exp Required)

Job Opportunity At Kia Country Of Hilton Head

Kia Country of Hilton Head is seeking an energetic and driven individual to join our growing team. No automotive dealership experience is needed. We'll coach you on our proven sales tactics and how we've developed our long-standing customer relationships.

We are dedicated to providing you a career -- not just a job.

We Offer:

• Competitive compensation package
• Insurance packages
• Paid vacation time

This position will be responsible for managing all aspects of internet leads, inbound phone calls, and customer retention.

Responsibilities:

• Oversee incoming leads for sales department
• Generate appointments and quotes by means of proactive outbound prospecting and lead activity management in an effort to qualify and market to potential customers
• Attract potential clients and retain current clientele by answering product and service questions received via phone and/or internet
• Contribute to high scores for the manufacturers customer satisfaction index (CSI)
• Direct customers to product information resources, including those available on the internet
• Check email frequently and respond to inquiries immediately
• Responsible for making outbound sold and unsold follow-up calls
• Be available to respond to phone AND email inquiries in a professional, well-spoken manner
• Meet and exceed goals each monthly and quarter

Requirements:

• Good verbal and written communication skills
• Proficient with Microsoft Word, Excel, and Outlook
• Time management, prioritization skills, and the ability to multi-task are required
• Self-motivated and goal oriented
• Ability to hit sales quotas and closing percentages
• Must be willing to submit to a drug screen prior to employment
• Must have a clean & valid drivers license