Operations Intern

Company Mission: We create OMG experiences!If you want to be a part of a growing attraction in the Pigeon Forge market and can get on board with creating OMG experiences....come join us!We are seeking highly motivated individuals who are looking for a fast paced work environment where you will be able to influence the direction of a new company. As an Operations Manager Intern you will be responsible for safety and customer service excellence. Responsibilities Ensure customer safety and satisfaction Work with fellow team members to meet customer needs and daily goals Create a safe and fun atmosphere Discover the importance of operations management in the Tourism and Hospitality Industry Work closely with General Managers to learn the various elements of operations within an attractions including administrative tasks, daily operations, sales, customer service, and more! Timeline First 2-4 Weeks Train as a team member on various operational tasks including ticket sales, customer service, and basic operational skills. Following 2 weeks Train as a team lead in various areas of the business. Learn to lead a small team and management interpersonal conflict. Develop your management skills as you lead shifts. Remaining 6-8 weeks Train as a member of the management team learning skills related to invoicing, customer disputes, injuries, personnel matters and basic Human Resources skills. Gain a deeper understanding of how to manage a team. Participate in the onboarding of new employees. #J-18808-Ljbffr