Assistant Manager

Who We Are We are a GROWING Burger King franchise with upward mobility. As one of the largest Burger King franchises, we are dedicated to achieving customer satisfaction as well as providing career opportunities for our employees. As our company grows, we look for employees who share our passion for achieving exceptional results. At Burger King, employees have an opportunity to contribute to the success of our growing organization. Who You Are Personable, results‑oriented self‑starter, a go‑getter. Team contributor and leader who thrives in a fast‑paced setting. What You Will Be Doing Develop Servant Leaders – puts people and the restaurant first, not yourself. Create Memorable Experiences – creates a service experience so good the guest can’t wait to return to Burger King. Administration – maintains the balance between providing a high‑quality employee and guest experience and achieving financial goals. Welcome new team members and provide them with the training needed to do their job. Lead inspiring team huddles that motivate and inform the team. Ensure team members receive ongoing training and coaching. Build the capability of shift supervisors and prepare them for the next level. Consistently thank the team and celebrate success. Actively coach brand service behaviors – train, observe, provide feedback and celebrate. Monitor Speed of Service to ensure delivery of guest expectations. Ensure the restaurant is welcoming and clean. Ensure product quality and operations standards are consistently delivered. Partner with the Restaurant General Manager and team to create action plans to improve guest metrics. Review sales and scheduling to ensure Quality, Service and Cleanliness (QSC) will be met. Ensure accuracy of daily numbers, cash handling and HACCP logs. Review inventory efficiencies to create product orders. Evaluate and implement cost controls. Monitor people charts and production planning and make necessary adjustments. Create and monitor schedules and manage new team members’ onboarding process. Implement action plans to address employee needs and operational assessments. Education / Experience Must have a high school diploma or equivalent. Minimum of 1–2 years supervisory experience. Excellent guest service skills required. Ability to work in a fast‑paced environment. Ability to communicate effectively with guests and team members. Ability to resolve issues in compliance with Burger King standards. Ability to keep employees motivated, resolve conflicts, and make hard decisions. Available to work all shifts – open, close, weekends and holidays. Benefits Scholarship Fund Program – provides scholarships ranging from $1,000 to $50,000 to Burger King team members, their families and high school seniors. Burger King emergency fund – provides short‑term financial assistance to employees experiencing hardships. Discount program – discounts on items such as glasses, hearing aids, weight‑loss programs, step‑tracking devices, shoes, etc. Provider finder/cost estimation tool – allows members to find in‑network providers and get a cost estimation before the visit. Wellness program – earn points for achieving step goals, redeemable for wellness‑related items. Pregnancy planning tool – helps track fertility, baby growth, milestones, etc. The Company reserves the right to conduct a background check of its employees, and your employment may be conditioned on satisfactory results. We are an equal opportunity employer Location: 236 W IH 35, New Braunfels, Texas 78130 #J-18808-Ljbffr