Senior Technical Program Manager II

Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact Axon is a global leader in public safety technology, dedicated to protecting life and making communities safer. We are seeking a Senior Technical Program Manager II to own the delivery of highly complex, enterprise-grade platform programs that help our customers scale, operate efficiently, and achieve mission‑critical outcomes. As a Senior Technical Program Manager II at Axon, you will lead cross-functional programs that span product, engineering, software services, customer success, and public safety partners. You will bring structure to ambiguity, align technical execution with customer and business goals, and drive program outcomes across multiple teams and workstreams. This role is ideal for a TPM who can operate at both strategic and execution levels: defining the path forward, surfacing tradeoffs, driving decisions, managing risk, and ensuring teams stay aligned through delivery. You will play a key role in scaling Axon’s platform impact while modeling our values of Aim Far, Own It, Join Forces, Expect Candor, Win Right, Be Obsessed, and Boldly Go. Axon publicly defines these values around long‑term thinking, ownership, customer focus, integrity, teamwork, respectful candor, and embracing the unknown. What You’ll Do Location : This role is based out of our Seattle, WA office and follows a hybrid schedule. We rely on in‑person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. Reports to : Director of Technical Program Management Direct Reports : None Own delivery of highly complex, cross‑functional technical programs that span multiple product, engineering, customer, and business teams. Define program strategy, success metrics, operating mechanisms, milestones, dependencies, and escalation paths for enterprise‑grade platform initiatives. Manage multiple large‑scale programs with accountability for scope, timelines, budget visibility, delivery risks, and customer readiness. Partner with Product, Engineering, Software Services, Customer Success, and business leaders to align technical execution with customer needs and business priorities. Lead planning across teams by translating ambiguous goals into clear workstreams, sequencing, ownership, and measurable outcomes. Drive technical and business tradeoff discussions, ensuring decisions are made with the right context, urgency, and stakeholder alignment. Identify, assess, and communicate program risks early; develop mitigation plans and decision options for senior leaders. Lead program‑level change management and adoption planning in partnership with client partners, customer stakeholders, and internal teams. Develop documentation and delivery artifacts that support implementation readiness, customer acceptance, adoption, and revenue recognition. Facilitate program governance with internal and external stakeholders, including executive‑level updates, decision forums, and delivery reviews. Improve repeatable program management practices, templates, reporting mechanisms, and delivery processes across the TPM organization. Mentor and support other TPMs by sharing best practices, strengthening execution discipline, and raising the bar for program delivery. Deliver customer‑facing enablement, readiness sessions, or training when needed to support successful adoption of Axon solutions. What You Bring 7+ years of experience leading complex technical programs, or equivalent practical experience. Experience owning large‑scale enterprise software deployments, infrastructure programs, platform initiatives, or mission‑critical application rollouts. Demonstrated ability to lead programs across multiple teams, workstreams, and stakeholder groups without requiring direct reporting authority. Experience defining program plans, success metrics, risk frameworks, governance models, and executive‑level reporting mechanisms. Ability to translate customer, product, and engineering needs into actionable program plans with clear milestones and ownership. Experience managing dependencies, risks, tradeoffs, and escalations across technical and non‑technical teams. Proficiency with technical project or program management tools used to track execution, dependencies, risks, decisions, and delivery outcomes. Ability to communicate technical concepts, risks, timelines, and tradeoffs clearly to varied audiences, including senior leaders and customer stakeholders. Experience improving program delivery processes, operating rhythms, or execution frameworks across teams. Ability to guide teams through ambiguity by creating clarity, alignment, and accountable next steps. Bachelor’s degree in Business, Information Systems, Technical Engineering, or equivalent practical experience. Benefits that Benefit You Competitive salary and 401k with employer match Discretionary paid time off Paid parental leave for all Medical, Dental, Vision plans Fitness Programs Emotional & Mental Wellness support Learning & Development programs Employee Resource Groups (ERGs) And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work. Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit Base Pay Range $141,000-$225,600 USD Don’t meet every single requirement? That’s ok. At Axon, we Aim Far. We think big with a long‑term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at View email address on click.appcast.io or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon’s mission is to Protect Life and is committed to the well‑being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email View email address on click.appcast.io. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes. Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to View email address on click.appcast.io. #J-18808-Ljbffr