Senior Business Analyst

Senior Business Analyst

Overview
This is a Senior Analyst role responsible for supporting the analysis and implementation of product, system and operational initiatives supporting changes in Mastercard's business environment with a specialized focus on Settlement Service offerings, settlement/liquidity risks, controls, policies, and operations. Liaise between the business and IT, eliciting and translating external and internal customer needs into IT objectives, identifying possible solutions, and defining project requirement. Have a deep knowledge of customer needs, products and services.
Responsibilities
• Manages medium-sized projects/initiatives as an individual contributor with knowledge in global payments and settlement discipline, leading a segment of several initiatives or contributing to a larger initiative.
• Translate communicated customer needs into specific objectives.
• Identify solutions for less complex, more common issues.
• Define settlement project requirements and priorities, estimate necessary resources and develop detailed selection evaluation criteria.
• Coordinate impact to vendor and company workflow for a new product
• Understand business context and market dynamics including Regulatory, Legal, Competitive and Technology landscapes.
• Leverage a thorough understanding of the Agile Software Development Lifecycle methodology to partner with Product Management – Technical and Software Development Guilds to develop scalable and sustainable products.
• Partner with and incorporates feedback from cross-functional stakeholders.
• Drive institutionalized knowledge with consistent product documentation (e.g., support documents) across the framework
Experiences
• Moderate professional experience in financial services, cards, payments or another related field
• Understands MasterCard’s product delivery process
• Experience working at MasterCard facilities and on Customer business locations
• Analysis or testing experience required
• Experience building relationships and working with technical, business and financial partners
Skills/ Abilities:
• Must possess good verbal and written communication skills.
• Strong understanding of software methodologies (i.e. functionality & limitations)
• Requires less supervision.
• Good leadership skills preferred.
• Proficiency in multiple languages is desirable; Spanish language capability is particularly preferred.
• Payments and Banking experience is preferred.
• Proven ability to perform detailed numerical analysis and data interpretation using Microsoft Excel and other relevant analytical tools.

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;


• Ensure the confidentiality and integrity of the information being accessed;


• Report any suspected information security violation or breach, and


• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.