Senior Implementations Engineer

Senior Implementations Engineer

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

This is not a remote position; the employee must be currently located in Louisville, KY, or willing to self-relocate to the area.

Job Level: FT Supervisor

Internal Grade Salary: 20G

Work Schedule: Monday - Friday, 8:30 am - 5 pm

Location: Louisville, KY (preferably) and Alpharetta, GA

The internal job posting will close on Friday, June 12th, at 11:59 PM EDT

The Senior Implementations Engineer will play a critical role in leading customer implementations and large-scale projects within UPS Healthcare. In this role, you will bring complex healthcare solutions to life by leading end-to-end implementations, optimizing operational performance across GMP environments, and ensuring seamless integration of systems, processes, and facilities for ambient and cold chain operations. You will translate customer and business needs into scalable, efficient, and compliant solutions that deliver measurable results, enabling operational excellence, strengthening customer partnerships, and supporting the growth and innovation of UPS Healthcare.

Responsibilities:

• Drive the end-to-end engineering design and validation for new business and large-scale project implementations using innovative technology and efficient operational workflows
• Lead design and validation of facility layouts and operating plans for ambient, cold chain, and regulated product storage and distribution
• Conduct data analysis, labor modeling, and financial validation to optimize operational efficiency and streamline distribution process
• Lead discussions and calls with internal and external stakeholders to gather critical information, resolve conflicts, and ensure alignment throughout the project lifecycle
• Perform post-implementation gap analyses with actionable items to drive continuous improvement and performance alignment
• Ensure project success by managing timelines, budgets, risk assessments, and stakeholder communications
• Support team development through mentoring, training, and contributing to process improvement initiatives
• Utilizes knowledge, technology investigation to provide the best return on investment for our clients
• Incorporates healthcare regulatory and industry knowledge when implementing a new solution

Qualifications:

• Bachelor's degree or international equivalent in Industrial or Mechanical Engineering, Logistics, or related field
• Experience in Industrial Engineering design and implementations of large-scale projects and technology deployments (5+ years' industry experience preferred)
• Strong project management skills and communication, time management, and organizational skills
• Proven knowledge of physical asset design, including the ability to identify issues, recommend specifications, and modify existing layouts to support operational needs
• Proficient in analyzing complex workflows and processes; capable of applying data-driven methods to evaluate people, technology, and information systems
• Hands-on experience with warehouse and fulfillment technologies such as AMR, AGVs, ASRS, goods-to-person automation, conveyance systems, robotic arms, scanners, and put walls
• In-depth knowledge of healthcare logistics and distribution requirements, including cold chain management, controlled substances, and hazardous materials handling
• Familiarity with key financial concepts and calculations used in evaluating operational efficiency and project ROI
• Advanced skills in MS Office (Excel, OneNote, Outlook, PowerPoint) & AutoCAD
• Experience with warehouse management system (WMS) design and functionality
• Lean Six Sigma Green or Black Belt is a plus

Employee Type: Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.