Account Manager

Account Manager

LGG Industrial is a solutions-driven national distributor of hoses, gaskets, and conveyor products. Our skilled colleagues serve customers in various industrial segments to improve their operations and reduce their total cost of ownership. With locations across the United States and Canada, we aim to deliver consistent service and support across North America.

The function of the Account Manager is to successfully develop and strengthen LGG Industrial's relationships with customers, identifying needs and opportunities within and across product lines and provide value to customers while strengthening business results. Works as part of a collaborative team to drive sales by focusing on acquisition, development, retention and management of strategic customers in designated territories.

Responsibilities:

• Promotes and sells company products, systems, and services to new and existing customers
• Develops and manages a strategic and comprehensive territory plan to exceed targets for gross profit and sales
• Builds and maintains strong relationships with new sales prospects, existing customers, and internal support personnel through consistent communication both onsite and virtual
• Collaborates with internal business partners to provide value added solutions that make a material impact for our customers while driving profitable revenue
• Partners with internal teams to maintain accurate data and efficiencies
• Provides consistent communication with customers to include business reviews, order status, pricing, on-time delivery, etc.
• Occasional customer support after traditional business hours as appropriate
• Optimizes CRM utilization for pipeline management and consistent call note activity
• Perform other duties as trained and qualified for

Skills and Abilities:

• Possess excellent customer service skills and the ability to interact with customers, and team-members in a professional manner
• Strong organizational and communication skills, above average mechanical aptitude, and the ability to interact with a diverse customer base
• Presentation skills with the ability to read an audience and tailor messages to its needs
• Strong computer skills including proficiency in Microsoft Word, Outlook, and Excel
• Strong mechanical aptitude with the ability to successfully operate tools and machinery

Minimum Qualifications:

• Must have either 2+ years of sales, service, and/or industrial distribution experience or a college degree in Industrial Distribution or related degree program
• Must have valid driver's license and a clean driving record
• Background checks and drug screening may be required (by Company, Customer or DOT requirements in working on-site and operating equipment as required or permitted by law)
• Requires proficiency in math skills including addition, subtraction, multiplication, and division in units of measure. Additionally, must be able to perform calculations using whole numbers, fractions and decimals
• Ability to travel within assigned territory, which would include automobile and/or airplane plus overnight travel
• Ability to work nights and weekends, as required
• Ability to work overtime, as required
• Reliable transportation is a must

Preferred Qualifications:

• 3-7 years of proven outside industrial sales experience
• 2 years of petrochemical sales experience supporting refinery customers across Northern California.
• University degree in engineering, business or related area of study preferred; will consider equivalent work experience
• Ability to use sales process to uncover customer objections/concerns, and determine appropriate solutions
• Product knowledge in hose, gasket and conveyor systems a plus

Physical Requirements and Work Environment:

• Ability to work in a stationary position for extended periods of time.
• Frequent operation of a computer, keyboard, mouse, and other standard office equipment.
• Ability to travel to customer locations and job sites as needed, which may involve driving or other modes of transportation.
• Ability to move freely throughout the job site, including on occasional uneven surfaces, for extended periods of time.
• Ability to ascend and descend ladders or stairs, as required.
• Ability to comprehend and follow instructions and safety procedures.
• Ability to read, write and communicate in English
• Ability to comprehend documents such as safety rules, operating and maintenance instructions, inventory sheets, and procedure manuals.
• Occasional exposure to warehouse or shop floor environments, which may include noise, dust, and varying temperatures.
• May involve occasional handling of products, samples, or materials when assisting with customer orders.
• Ability to wear required personal protective equipment (PPE), such as gloves, safety glasses, steel-toed footwear, hearing protection, or hard hats, depending on task or site conditions.

Total Rewards:

• Competitive compensation plan
• Health Benefits: medical, dental, vision, short term and long-term disability available 1st of month following the date of hire
• 401k with company match
• Paid vacation, holidays and sick time

This is a base and commissioned opportunity with initial on target earnings up to $130,000

Equal Opportunity Employer

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, genetics, gender identity, national origin, veteran or disability status.

Qualified Candidates Only. Although we appreciate your interest, only those selected for an interview will be contacted.

We will be accepting applications for this role through June 22, 2026.