Maintenance Tech - Painter

Summary : Responsible for painting and providing a wide variety of Maintenance Repairs of the highest quality referred to as “Service Requests / Preventive Maintenance Request”. Responsible for the routine scheduled Preventive Maintenance (PM) of the mechanical equipment as assigned. This position requires extensive guest contact; the service and attitude must be of the highest standards, quality and professionalism. This position is empowered to exceed expectations and provide a solution to any challenge the guest may encounter doing their stay, which will promote return visits and build brand recognition. Responsible for responding to “House Calls” (internal request for services) with the same level of service.

The Maintenance Technician shall always strive to provide exceptional service to both internal and external guests. S/he will be responsible for exemplifying the Wild Dunes Resort Culture as well as promoting Wild Dunes Resort as both the Destination and Employer of Choice!

Essential job Functions :

• Perform “Guest Requests” as assigned by the Director or Assistant Director of Facility Operations or the Dispatcher.
• Respond to “Guest Requests” within 15 minutes / House Calls within 30 minutes of receiving the request.
• Perform “House Calls” as instructed by the Director or Assistant Director of Facility Operations, Dispatcher or Housekeeping.
• Track calls in HotSOS by room number, time the request was received, response time and completion time.
• Communicate the above criteria to the dispatch upon completion.
• Perform routine scheduled PM’s on assigned guestrooms and public areas and document in HotSoS.
• Perform routine inspections and repairs on VIP rooms as assigned by the Director or Assistant Director of Facility Operations within a timely manner of at least 30 minutes before their scheduled arrival time.
• Maintain the cleanliness and organization of assigned shops, mechanical areas, tool carts and tools.
• Report any unsafe conditions to your manager immediately
• Support and ensure compliance with all policies and procedures as designated by Wild Dunes Resort.
• Conduct troubleshooting, programming and replacement of guestroom televisions and associated equipment.
• Conduct repairs and maintenance to plumbing, electrical, mechanical equipment, and facility as needed or assigned.
• Track all associated inventory and maintain established inventory level.
• Conduct walk throughs of hotel and surrounding grounds for lighting, quality, safety and general condition and complete any associated documentation as required or assigned.

Colleague is held accountable for all duties of this job and other duties as assigned.