Records Supervisor

Org Marketing Statement The Kansas City Board of Public Utilities (BPU) no longer requires employees to live within Wyandotte County, expanding opportunities for talented professionals to join our team while continuing our long-standing commitment to serving the communities that depend on us every day. For over 100 years, BPU has provided safe, dependable water and electric services across Wyandotte County. As a non-profit public utility, we are deeply committed to the customers and communities we serve. At BPU, it’s more than providing utility services; it’s about powering quality of life, supporting economic growth, and strengthening our community for the future. That commitment has helped BPU earn recognition as one of the top public utilities in the country. We are proud to offer meaningful careers, competitive pay, and one of the strongest benefits packages in the Kansas City region. Join the Power of Our Community. Pay,Benefits, & Work Schedule $109,574.00 - $136,968.00 Annual Salary Key Responsibilities Administer and maintain the Electronic Document Management System (EDMS), including user account configuration, security permissions, workflows, document classifications, and metadata standards. * Monitor EDMS performance, troubleshoot technical issues, ensure data integrity and version control, and generate system usage and performance reports. * Conduct regular system backups, recovery testing, and support disaster recovery procedures. * Lead and oversee the records retention program, including supervision of records management staff and daily operational activities. * Develop, implement, and maintain records retention schedules in accordance with legal, regulatory, and organizational requirements. * Coordinate records destruction activities, maintain documentation of destruction processes, and ensure compliance with retention and disposition policies. * Oversee the organization, storage, retrieval, archiving, and disposal of physical and electronic records. * Develop and deliver records management training to employees across the organization. * Manage responses to records requests, audits, litigation holds, public records requests, and regulatory inquiries, ensuring confidentiality and integrity of all records. * Collaborate with legal, compliance, IT, and operational teams to address records-related issues and improve document and records management processes. * Support EDMS and related system migrations, upgrades, and enhancements. * Create and maintain system documentation, user guides, standard operating procedures, and project documentation libraries. * Coordinate with software vendors regarding technical support, system maintenance, upgrades, and licensing. * Identify opportunities for automation and recommend improvements to records management systems, workflows, and technologies. * Prepare and present reports, metrics, and recommendations related to records retention activities and records management program effectiveness. * Perform other similar duties as assigned. * Denotes essential function Qualifications Bachelor’s degree in Information Management, Information Technology, Computer Science, Records Management, Library/Information Science, or a closely related field. 3–5 years of progressively responsible experience in records management, information governance, document control, or EDMS administration. Supervisory or team lead experience strongly preferred, including training, coaching, or evaluating staff. Demonstrated experience administering or supporting enterprise EDMS platforms, such as Microsoft SharePoint, OpenText, Documentum, Laserfiche, M-Files, Hyland OnBase, or comparable systems. Experience with records retention programs, largescale records management initiatives, document lifecycle processes, and compliance driven information governance practices. Experience supporting system upgrades, document migration projects, workflow configuration, or automation initiatives is preferred. Experience with electronic forms development, workflow tools, or related applications is preferred. Knowledge of applicable records retention laws, regulatory requirements, and industry standards (e.g., NARA, HIPAA, GDPR, SOX) is preferred. Project management or change management experience is desirable; formal training or certification is a plus. An equivalent combination of education and experience may be considered. Other Information 07/23/2026 Applications will be reviewed beginning 08/08/2026 Recruitment Agency Notice We are not engaging external recruiting agencies for this position. Please do not forward resumes or contact our team regarding this role. Equal Employment Opportunity The Board of Public Utilities is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. #J-18808-Ljbffr