Restaurant Floor Manager

Job Type: Full-time, seasonal and year-round The Stray Dog Bar & Grill is looking for a passionate and experienced Restaurant Floor Manager to join our team! The ideal candidate will be team-oriented, hardworking, and ready to lead by a positive example. Pay is commensurate with experience. Essential Functions and Duties Provide a warm welcome and ensure each guest in your assigned section of the restaurant receives prompt, outstanding service. Reconcile any guest complaints to the satisfaction of the customer. Be familiar with and reinforce company policies, procedures, standards, and guidelines. Help recruit, train, and monitor performance of team members according to company policies and procedures, providing correction and disciplinary action as necessary. Supervise a busy floor and lead team members by example to promote a positive, upbeat work environment. Follow cash-handling and reconciliation procedures of the restaurant. Delegate tasks to team members in cleaning and organizing the restaurant, including dining areas, service stations, front of house, and employee areas. Perform opening and closing tasks to ensure smooth operations. Bridge communication between front of house and back of house team members and provide assistance to Kitchen Managers and General Managers where needed. Required Skills and Abilities At least 2 years of restaurant management experience. Availability during days, evenings, weekends, and holidays. Strong skills in communication, organization, leadership, and kindness. Proficient in food and beverage safety and service techniques. Ability to supervise employees effectively and ensure positive guest experiences. Cash-handling skills and knowledge of POS Systems (Squirrel preferred). Competitive base pay. Restaurant closure on Thanksgiving, Christmas Eve, and Christmas Day. Health insurance after probationary period. PTO. #J-18808-Ljbffr