Customer Experience & Care Specialist
Napleton Auto Group
Ed Napleton Automotive Group is seeking a Customer Care Specialist to be the first point of contact for customers before and after service appointments. You will verify needs, confirm details, and guide customers through the reminder process to ensure a smooth experience. You will follow up after visits, handle inquiries, and assist with administrative tasks, while meeting CSI goals. This role offers strong growth opportunities within a family-owned, multi-brand dealer group. #J-18808-Ljbffr
Vacancy posted 5 days ago
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